Having problems with your mobile phone? You have rights that apply to all consumer purchases and these rights automatically apply whenever you buy something—including a mobile phone handset.

More Australians are considering the environmental impacts of their purchasing decisions. As a result, businesses are increasingly making environmental claims in an attempt to differentiate themsel...

This sheet outlines the few simple steps you can take to help protect yourself and ensure that you are buying genuine Indigenous art.

This fact sheet informs you of your statutory rights—the rights that automatically apply to any consumer purchase—under the Trade Practices Act 1974 specifically for mobile phone handsets.

There’s a lot more you can do on your mobile phone these days—download ringtones and music, chat, vote, check your horoscope, enter competitions, or find out sports scores. These extras usually...

Consumers have certain statutory rights applying to all purchases. This brochure explains what these statutory rights are, as well as covering topics such as when you can ask for a refund and ...

A shortage of rental property in some parts of Australia has led to prospective tenants competing strongly for available rental properties. Rent bidding has become an issue that more people looking...

All consumer goods and services you buy have certain statutory warranties. These rights cannot be refused, changed or limited. This brochure explains what a warranty is and the difference between a...

Statutory warranties for services are rights you have when you purchase a service. This brochure covers what your rights are, what a service is and offers ways for you to resolve problems.

A flyer to help you understand your rights under the Trade Practices Act when shopping over the internet.