This reports presents the results of the ACCC's quality of service monitoring at the seven price-monitored airports—Adelaide, Brisbane, Canberra, Darwin, Melbourne, Perth and Sydney—for 2003–04.

This reports presents the results of the ACCC's quality of service monitoring at the seven price-monitored airports—Adelaide, Brisbane, Canberra, Darwin, Melbourne, Perth and Sydney—for 2005–06.

This reports presents the results of the ACCC's quality of service monitoring at the seven price-monitored airports—Adelaide, Brisbane, Canberra, Darwin, Melbourne, Perth and Sydney—for 2004–05.

Fair business practices are smart business practices. When a business gets away with breaking trade practices law they gain an unfair advantage over their competitors. The role of the ACCC is to en...

In early March 2001 the government asked the ACCC to examine the feasibility of placing limitations on petrol and diesel retail price fluctuations throughout Australia. As part of the consultatio...

There are a few circumstances only when a refusal to deal is made illegal by the Trade Practices Act. These are dealt with in this leaflet. In general, businesses may decide for themselves with who...

Businesses of all sizes often complain to the ACCC that manufacturers, wholesalers or distributors have refused to supply them with goods and services, believing the Trade Practices Act gives them ...

This report fulfils the ACCC's regulatory reporting role for the phase II airports: Adelaide, Alice Springs, Canberra, Coolangatta, Darwin, Hobart, Launceston and Townsville. The ACCC reports on pr...

This report fulfils the ACCC's regulatory reporting role for the phase II airports: Adelaide, Alice Springs, Canberra, Coolangatta, Darwin, Hobart, Launceston and Townsville. The ACCC reports on pr...

This report fulfils the ACCC's regulatory reporting role for the phase II airports: Adelaide, Alice Springs, Canberra, Coolangatta, Darwin, Hobart, Launceston and Townsville. The ACCC reports on pr...

This report fulfils the ACCC's regulatory reporting role for the phase II airports: Adelaide, Alice Springs, Canberra, Coolangatta, Darwin, Hobart, Launceston and Townsville. The ACCC reports on pr...

This is the sixth report prepared by the Australian Competition and Consumer Commission (ACCC) in compliance with an order agreed to by the Australian Senate on 25 March 1999 and amended on ...

On 22 January 2008 the Assistant Treasurer and Minister for Competition Policy & Consumer Affairs requested the ACCC to hold a public inquiry into the competitiveness of retail prices for ...

This report on retail price movements across Australia summarises the findings of the sixth major price collection, conducted in the first two weeks of February 2001. Survey results reflect NT...

Annual report to Minister responsible for telecommunications.

This report examines movements in the prices of unleaded petrol, diesel and automotive LPG in the first three months of the New Tax System.

This report aims to provide the ACCC with an evaluation of the 1999 Report of the AMWAC Orthopaedic Surgery Workforce Working Party, which assesses the adequacy of the current size of the...

This report presents recommendations on procedures and methods that should be used by AMWAC (Australian Medical Workforce Advisory Committee) in undertaking reviews of medical workforce groups. The...

This is the ninth report prepared by the Australian Competition and Consumer Commission (ACCC) in compliance with an order agreed to by the Australian Senate on 25 March 1999 and amended on 18 Sept...

A Baird Committee recommendation was that the ACCC be empowered, in association with a proposed mandatory code of conduct, to address the ‘general principle of like terms for like customers’. T...

In April 2002 the ACCC was asked to review the financial and corporate differences between friendly society dispensaries (FSDs) and pharmacist-owned community pharmacies and whether the differences...

The Australian Senate requires the ACCC to report on any anti-competitive or other practices by health funds or providers which reduce the extent of health cover for consumers and increase their ou...

Under s. 48 of the Trade Practices Act 1974 (the Act) resale price maintenance (RPM) is prohibited. The ACCC views RPM as a serious anti-competitive activity.

In February 2007 the Federal Court of Australia ordered the highest ever penalty for resale price maintenance (RPM) against the cosmetics company, Jurlique.  

Setting prices is one of the most important decisions that business owners can make. Set them too low and you won’t make enough profit to stay in business, but set them too high and you could see...

The Franchising Code of Conduct is a mandatory code which regulates the conduct of parties to a franchising agreement in their dealings with one another. In any business, disputes are a fact o...

Report to the Australian Senate on the tobacco industry.

This annual publication covers various rights and responsibilities of retailers under the Trade Practices Act.

Lay-bys—top 10 tips; GST pricing information; To refund or not to refund; The Australian Retailers Association; How much are your customers worth?; Consumer friendly websites;How to advertise and...

Unwanted gifts—What are my obligations?; Retail relationships on the improve; Dealing with the complaining customer; The Australian Retailers Association; When is a sale really a sale?; Introduci...

Advertising and selling Christmas fairly; TPA amendments assist retail tenants; Are you giving your customers the correct change?; Sorry, didn’t you read the fine print?; Farewell Franklins; Prod...

Compliance training goes online; Reading the fine print; New product safety bans and standards; Refunds; Warranties and conditions—what do really mean; Settling your selling price; Don't be an ea...

Compliance training goes online; Reading the fine print; New product safety bans and standards; Refunds; Warranties and conditions—what do really mean; Settling your selling price; Don't be an ea...

Electricity bills; Retailers face the music after false was/now advertising; Made in Timbuktu can be a selling point; Retail grocery code of conduct; Acceptance of credit cards by merchants

RRP—recommended or required?; Seller beware!; ‘I want a refund’ ; Unconscionable conduct; Debt collection

Refusal to deal; Sales and advertising; ACCC small business publications; Do you have to give refunds?; The price is right; Hiring staff?

Warranties—in a nutshell; Statutory conditions, warranties and refunds;ACCC small business publications;Warranty and refund signs; New vehicle warranties & servicing

Newsletter: This annual publication covers various rights and responsibilities of retailers under the Trade Practices Act.

Brochure: This is a guide to help retailers avoid engaging in any conduct when dealing with consumers, and in some cases businesses, that is misleading or deceptive.

This is a joint review by the Australian Competition and Consumer Commission and the Australian Workforce Officials Committee (AHWOC). It examines issues of mutual concern to specialist medical col...

On 24 November 2004 the ACCC released a discussion paper aimed at raising some of the issues faced by the ACCC in the first 18 months of the leniency policy’s operation and seeking comments on ho...

On 15 October 2001, the Prime Minister announced that there would be an independent review of the competition provisions of the Trade Practices Act 1974 and their administration. The Committee's r...

This guideline looks at the likely effects of the Trade Practices Act 1974 (and in particular the competitive conduct rules in Part IV) on rural producers in their business dealings with ...