Honest advertising and selling practices benefit small businesses and consumers alike. Enterprising small businesses should be able to prosper on the merit of their products or services without fea...
The Australian Consumer Law (ACL) commenced on 1 January 2011. Under the ACL, consumers will have the same protections and expectations about business conduct no matter where they are in Australia....
On January the First 2011, the Trade Practices Act was renamed the Competition and Consumer Act. The Australian Consumer Law is contained in a schedule to the Competition and Consumer Act. Any refe...
This publication has been updated to refer to the Competition and Consumer Act 2010 which replaces the Trade Practices ACT 1974 on 1 January 2011. For more information on the Australian Consumer La...
Published: 9th December 2010.
Electronic:
free;
Printed:
free.
The ACL provides all consumers with certain guarantees when they purchase goods and services. These are known as the consumer guarantees.
Consumer guarantees automatically apply regardless of any ...
Published: 4th February 2011.
Electronic:
free;
Printed:
free.
PLEASE NOTE: The Australian Consumer Law, which contains the consumer guarantees provisions, took effect on 1 January 2011.
The repair notices provisions took effect on 1 July 2011, for furthe...
This guide provides an overview of the rules for fair sales practices.
Under the Australian Consumer Law (ACL), which is contained in a schedule to the Competition and Consumer Act 2010 (formerly ...
Published: 23rd December 2010.
Electronic:
free;
Printed:
free.
The Franchising Code of Conduct has the force of law and requires franchisors to disclose specific information about a franchise to both potential and existing franchisees. It regulates the dealing...
Published: 16th September 2011.
Electronic:
free;
Printed:
free.
The ACCC Small Business Program encourages small businesses to think of the Trade Practices Act 1974 as an important management tool, and compliance with the Act as part of good business practice t...
Standard form consumer contracts that are entered into from 1 July 2010, and terms of existing contracts that are renewed or varied from that date, will be subject to the unfair contract terms law....
Published: 29th June 2010.
Electronic:
free;
Printed:
free.
On January the First 2011, the Trade Practices Act was renamed the Competition and Consumer Act. The Australian Consumer Law is contained in a schedule to the Competition and Consumer Act. Any refe...
Published: 14th January 2011.
Small business helpline
To assist small business with their rights and responsibilities under the Trade Practices Act, the Australian Competition and Consumer Commission has a dedicated small business helpline.
Small business operators can speak directly to ACCC staff about small business issues by calling 1300 302 021.
