The Sales practices guide covers unsolicited supplies, unsolicited consumer agreements, pyramid schemes, multiple pricing, lay-by agreements, referral selling and harassment and coercion.

On 27 March 2002 the ACCC was asked by Senator the Hon Ian Campbell, Parliamentary Secretary to the Treasurer, to update the Commission’s March 2002 Insurance industry market pricing review. Thi...

First released in 2003, Section 155 of the Trade Practices Act, has been reprinted. Please contact the Infocentre on 1300 302 502 for more information.

This guide explains the approach and process the ACCC will adopt in determining which services are airport services under s. 192 of the Airports Act.

Section 87B of the Trade Practices Act 1974 gives the Australian Competition and Consumer Commission the ability to accept written undertakings in the exercise of its powers under the Act (other th...

An ACCC submission to the Senate Economics Legislation Committee inquiry into the price of petrol in Australia, providing information on several issues in the petroleum industry to explain the...

On May 14 2007 the Australian Government implemented the Trade Practices (Horticulture Code of Conduct) Regulations 2006 (the Horticulture Code). Not all agreements between industry participants wi...

This publication aims to help small businesses understand their rights and obligations under the CCA and the ACL. These include such things as providing small businesses with the authority to barga...

The Small business guide to trade practices compliance programs is designed to promote awareness of trade practices compliance issues in the small business sector and offer guidance to small busine...

Small Business, Franchising and Industry Codes Bi-Annual Reports

This fact sheet provides information to help you protect yourself and your business by being aware of the common scams targeting small businesses.

The franchising and small business data provided in this summary reflects complaints and enquiries made to the ACCC from various sources and is provided as general guidance only. Upon further inves...

The franchising and small business data provided in this summary reflects complaints and enquiries made to the ACCC from various sources and is provided as general guidance only. Upon further inves...

The franchising and small business data provided in this summary reflects complaints and enquiries made to the ACCC from various sources and is provided as general guidance only. Upon further inves...

The franchising and small business data provided in this summary reflects complaints and enquiries made to the ACCC from various sources and is provided as general guidance only. Upon further inves...

The franchising and small business data provided in this summary reflects complaints and enquiries made to the ACCC from various sources and is provided as general guidance only. Upon further inves...

This first State of the energy market 2007 report provides a comprehensive factual overview of Australia’s electricity and gas industries. It focuses on the AER’s current and future areas of re...

The 2008 edition of the State of the energy market report provides a comprehensive overview of Australia's electricity and natural gas markets. It supplements the more technical reports the AER pub...

The State of the energy market report provides an overview of Australia's electricity and natural gas markets. It supplements the more technical reports the AER publishes and is written for a wide ...

The State of the energy market report provides an overview of energy market activity in Australia. It supplements the AER’s extensive technical and compliance reporting on the energy sector and i...

The State of the energy market report provides an overview of energy market activity in Australia. It supplements the AER’s extensive technical and compliance reporting on the energy sector and...

The AER provides the sixth State of the energy market report. The report provides an overview of Australia's electricity and gas markets. It focuses on activity over the past 12–18 months...

Report on an inquiry into the supply of steel mill products and the need for prices surveillance.

The ACCC has for many years authorised small business collective bargaining arrangements—allowing bargaining groups to form in diverse industries ranging from chicken growing, dairy farming ...

This guide provides a summary of the legal requirements for supply of children’s portable folding cots, commonly known as folding cots. Manufacturers, distributors, importers, wholesalers, retai...

Under the Australian Consumer Law (ACL), mandatory consumer product safety standards are introduced when considered reasonably necessary to prevent or reduce the risk of injury. This guide provide...