This reports presents the results of the ACCC's quality of service monitoring at the seven price-monitored airports—Adelaide, Brisbane, Canberra, Darwin, Melbourne, Perth and Sydney—for 2003–04.

This reports presents the results of the ACCC's quality of service monitoring at the seven price-monitored airports—Adelaide, Brisbane, Canberra, Darwin, Melbourne, Perth and Sydney—for 2004–05.

This reports presents the results of the ACCC's quality of service monitoring at the seven price-monitored airports—Adelaide, Brisbane, Canberra, Darwin, Melbourne, Perth and Sydney—for 2005–06.

This RAP is a reflection of our firm commitment to contribute to closing the gap between Aboriginal and Torres Strait Islander people and the broader Australian community. The ACCC seeks to assist ...

Under the Trade Practices Act 1974, mandatory consumer product safety standards are introduced when considered reasonably necessary to prevent or reduce the risk of injury. This guide provides a su...

In early March 2001 the government asked the ACCC to examine the feasibility of placing limitations on petrol and diesel retail price fluctuations throughout Australia. The government's response t...

The ACCC, together with the state and territory consumer protection regulators, have developed a new point-of-sale sign to give consumers clear information about their rights to refunds and repla...

The ACCC, together with the state and territory consumer protection regulators, have developed a new point-of-sale sign to give consumers clear information about their rights to refunds and repla...

The ACCC, together with the state and territory consumer protection regulators, have developed a new point-of-sale sign to give consumers clear information about their rights to refunds and replace...

There are a few circumstances only when a refusal to deal is made illegal by the Trade Practices Act. These are dealt with in this leaflet. In general, businesses may decide for themselves with who...

Regulatory observer is a publication of the ACCC's Regulatory Development Branch. It provides information and updates about international (focusing on the OECD) and Australian regulatory developmen...

The Contents of this first issue are:  Lead Article - "The changing of the guard" pg 1, International Regulatory Round-up pg 2 Communications NZ: NZCC Releases Broadband Qualit...

Contents of this issue: International Regulatory Round-Up Communications Americas US: FCC Enables High-Speed Affordable Broadband for Schools and Libraries US: FCC Releases Statist...

Contents of this issue: Communications Europe Ofcom to Investigate News Corp’s Proposed Acquisition of BSkyB Oceania NZ: NZCC Investigates Telecom’s Compliance with Separation...

Contents of this issue: Chris Decker* Airports Europe Ireland: Quality of Service Report for Dublin Airport and Report on Passenger Complaints Communications Americas US: FCC...

Contents of this issue: UK: Communications Minister Explains Government’s Position on Net Neutrality UK: NAO Publishes Report on Ofcom Energy US: FERC Recaps Activities in 2010 Enfor...

Contents of this issue: Americas US: FCC Releases New Data on Internet Access Services Europe UK: Ofcom Publishes Consumer Experience Report and Evaluation UK: Ofcom Publishes Final ...

Contents of this issue: Airports Oceania NZ: NZCC Announces Airports Information Disclosure Requirements Communications Americas US: FCC Releases Local Telephone Competition Re...

INTERNATIONAL REGULATORY ROUND-UP Communications Americas US: FCC Commissioner Delivers Speech on Broadband Policy Europe UK: BIS Announces Project to Increase Internet Bandwidt...

INTERNATIONAL REGULATORY ROUND-UP Energy Europe UK: Businesses Vie for Support for CCS and Innovative Renewable Projects UK: Ofgem Imposes Fines on Local Power Grid Companies AUST...

Contents of this issue: DECARBONISATION AND THE FUTURE OF UK ELECTRICITY REGULATION - Chris Decker* INTERNATIONAL REGULATORY ROUND-UP Communications Europe UK: Ofcom Publishes Late...

Contents of this issue: International Regulatory Round-up pg 1 Communications EC Issues Report on National Telecommunications Regulation, Ireland: Release of Universal Service Performa...

INTERNATIONAL REGULATORY ROUND-UP Communications Americas US: FCC Conditionally Approves Merger of CenturyLink and Qwest Europe UK: Ofcom Reduces Mobile Termination Rates Energ...

INTERNATIONAL REGULATORY ROUND-UP Communications Americas US: FCC Releases New Data on Internet Access Services, Local Telephone Competition Europe UK: Ofcom Announces New Speci...

INTERNATIONAL REGULATORY ROUND-UP Communications Europe UK: Ofcom Improves the Mobile Number Transfer Process UK: Ofcom Publishes Non-Confidential ISDN30 Models AUSTRALIAN REGULAT...

INTERNATIONAL REGULATORY ROUND-UP Communications Americas US: FCC Releases Broadband Progress Report US: FCC Releases Second International Broadband Data Report Europe UK: Ofc...

INTERNATIONAL REGULATORY ROUND-UP Communications Americas US: FCC Delivers Report on the Information Needs of Communities Europe UK: Ofcom Publishes Mobile Broadband Performance...

INTERNATIONAL REGULATORY ROUND-UP Communications Americas US: FCC Wireless Telecommunications Bureau Releases the 15th Annual Competition Report Europe EU Mobile Roaming Rates D...

INTERNATIONAL REGULATORY ROUND-UP Airports Europe UK: CC Confirms BAA Airport Sales Communications Americas US: FCC Proposes Rules to Eliminate ‘Cramming’ Europe Ir...

INTERNATIONAL REGULATORY ROUND-UP Communications Americas US: FCC Adopts Wireless Backhaul Reform US: FCC Announces Spectrum-Sharing Agreements US: FCC Seeks Public Input for the ...

INTERNATIONAL REGULATORY ROUND-UP Communications Americas US: FCC Announces Public Testing of First Television White Spaces Database Europe Germany: Bundesnetzagentur Announces ...

INTERNATIONAL REGULATORY ROUND-UP Airports Europe UK: CC Brings Forward Requirement for BAA to Sell Edinburgh or Glasgow Airport Communications Europe BEREC Consults on Draf...

Contents of this issue: International Regulatory Round-up pg 1 Communications NZ: NZCC Reaches Settlement with Telecom over Misleading Broadband Promotion Energy US: FERC Publi...

Contents INTERNATIONAL REGULATORY ROUND-UP Airports Europe UK: CC Publishes Notice of Intention to Accept BAA Undertakings UK: CAR Publishes Price Cap for IAA Communications E...

Contents INTERNATIONAL REGULATORY ROUND-UP Communications Americas US: FCC Releases 'Connect America Fund' Order Europe Germany: Bundesnetzagentur Examines Demand for Current GS...

Contents INTERNATIONAL REGULATORY ROUND-UP Communications Americas US: FCC Seeks Comment on Preliminary Plan for Retrospective Analysis of Existing Rules Europe UK: Ofcom Extends Exem...

INTERNATIONAL REGULATORY ROUND-UP Communications Americas US: FCC Approves First Television White- Spaces Database and Device US: FCC Publishes Report on Status of Competition in Dom...

Contents INTERNATIONAL REGULATORY ROUND-UP Communications Europe BEREC Publishes Draft Report on the Special Rate Services BEREC Releases Draft Report on Competitive Effects of NGA ...

Contents INTERNATIONAL REGULATORY ROUND-UP Communications Americas US: FCC Proposes Reforms to Cellular Licensing Requirements Europe UK: Ofcom Publishes Consultation for Spectr...

Contents INTERNATIONAL REGULATORY ROUND-UP Communications Europe EU: BEREC Holds Public Consultation on Proposed Principles Relating to Issues of Non-Discrimination UK: Ofcom Propos...

US CONGRESS RATIFIES FCC INCENTIVE AUCTIONS INTERNATIONAL REGULATORY ROUND-UP Communications Europe Germany: The Bundesnetzagentur Prohibits Telekom Deutschland GmbH’s Price Model ...

Contents EC TO REVISE FUNDING OF AIRPORTS INTERNATIONAL REGULATORY ROUND-UP Communications Europe BEREC Announces Public Debriefing Germany: Coverage Obligation for 800 Mhz Spectru...

Contents of this issue: International Regulatory Round-up pg 1 Communications US: FCC Releases New Local Telephone Competition Data New EU Mobile Roaming Measures Begin UK: ComReg Publ...

Contents of this issue: International Regulatory Round-up pg 1 Communications US: FCC Releases Sixth Broadband Deployment Report EC Approves Acquisition of NBC Universal by Comcast E...

Contents of this issue: International Regulatory Round-up pg 1 Communications OECD Publishes Paper on Sub-National Regulation of Telecommunications OECD Releases Broadband Data for De...

Contents of this issue: Innovation in regulated sectors: opening up the field International Regulatory Round-up Communications Oceania NZ: NZCC Issues Guidelines for Bundled Telecommun...

Contents of this issue: International Regulatory Round-up pg 1 Communications US: GAO Releases Report into US Wireless Market US: FCC Publishes US Telephone Subscribership Report US: F...

Contents of this issue: International Regulatory Round-up pg 1 Communications Americas US: FCC Publishes 2008 Telecommunications Industry Revenues Report Europe UK: Ofcom Release...

This report fulfils the ACCC's regulatory reporting role for the phase II airports: Adelaide, Alice Springs, Canberra, Coolangatta, Darwin, Hobart, Launceston and Townsville. The ACCC reports on pr...

This report fulfils the ACCC's regulatory reporting role for the phase II airports: Adelaide, Alice Springs, Canberra, Coolangatta, Darwin, Hobart, Launceston and Townsville. The ACCC reports on pr...

This report fulfils the ACCC's regulatory reporting role for the phase II airports: Adelaide, Alice Springs, Canberra, Coolangatta, Darwin, Hobart, Launceston and Townsville. The ACCC reports on pr...

This report fulfils the ACCC's regulatory reporting role for the phase II airports: Adelaide, Alice Springs, Canberra, Coolangatta, Darwin, Hobart, Launceston and Townsville. The ACCC reports on pr...

On 22 January 2008 the Assistant Treasurer and Minister for Competition Policy & Consumer Affairs requested the ACCC to hold a public inquiry into the competitiveness of retail prices for ...

This report on retail price movements across Australia summarises the findings of the sixth major price collection, conducted in the first two weeks of February 2001. Survey results reflect NT...

Annual report to Minister responsible for telecommunications.

This report examines movements in the prices of unleaded petrol, diesel and automotive LPG in the first three months of the New Tax System.

This report aims to provide the ACCC with an evaluation of the 1999 Report of the AMWAC Orthopaedic Surgery Workforce Working Party, which assesses the adequacy of the current size of the...

This report presents recommendations on procedures and methods that should be used by AMWAC (Australian Medical Workforce Advisory Committee) in undertaking reviews of medical workforce groups. The...

These reports were prepared by the Australian Competition and Consumer Commission (ACCC) in compliance with an order agreed to by the Australian Senate on 25 March 1999 and amended on 18 Septe...

The Australian Senate requires the ACCC to report on any anti-competitive or other practices by health funds or providers which reduce the extent of health cover for consumers and increase their ou...

This report is the sixth report prepared by the Australian Competition and Consumer Commission (ACCC) in compliance with an order agreed to by the Australian Senate on 25 March 1999 and amended on ...

This is the seventh report prepared by the Australian Competition and Consumer Commission (ACCC) in compliance with an order agreed to by the Australian Senate on 25 March 1999 and amended on 18 Se...

The Australian Senate requires the ACCC to report on any anti-competitive or other practices by health funds or providers which reduce the extent of health cover for consumers and increase their ou...

This is the ninth report prepared by the Australian Competition and Consumer Commission (ACCC) in compliance with an order agreed to by the Australian Senate on 25 March 1999 and amended on 18 Sept...

This is the tenth report prepared by the Australian Competition and Consumer Commission in compliance with an order agreed to by the Australian Senate on 25 March 1999 and amended on 18 September 2...

This is the eleventh report prepared by the Australian Competition and Consumer Commission in compliance with an order agreed to by the Australian Senate on 25 March 1999 and amended on 18 Sep...

This is the twelfth report prepared by the Australian Competition and Consumer Commission (ACCC) in compliance with an order agreed to by the Australian Senate on 25 March 1999 and amended on 18 Se...

A Baird Committee recommendation was that the ACCC be empowered, in association with a proposed mandatory code of conduct, to address the ‘general principle of like terms for like customers’. T...

In April 2002 the ACCC was asked to review the financial and corporate differences between friendly society dispensaries (FSDs) and pharmacist-owned community pharmacies and whether the differences...

This report is the second report prepared by the Australian Competition and Consumer Commission (ACCC) in compliance with an order agreed to by the Australian Senate on 25 March 1999 and amended on...

This report is the third report prepared by the Australian Competition and Consumer Commission (ACCC) in compliance with an order agreed to by the Australian Senate on 25 March 1999 and amended on ...

This report was prepared by the ACCC in compliance with an order agreed to by the Australian Senate on 25 March 1999 and amended on 18 September 2002.   The Senate order required the ACCC to...

This report is the fourth report prepared by the Australian Competition and Consumer Commission (ACCC) in compliance with an order agreed to by the Australian Senate on 25 March 1999 and amended on...

The Franchising Code of Conduct is a mandatory code that regulates the conduct of parties to a franchising agreement in their dealings with one another. In any business, disputes are a fact of life...

Report to the Australian Senate on the tobacco industry.

Lay-bys—top 10 tips; GST pricing information; To refund or not to refund; The Australian Retailers Association; How much are your customers worth?; Consumer friendly websites;How to advertise and...

Advertising and selling Christmas fairly; TPA amendments assist retail tenants; Are you giving your customers the correct change?; Sorry, didn’t you read the fine print?; Farewell Franklins; Prod...

Warranties—in a nutshell; Statutory conditions, warranties and refunds;ACCC small business publications;Warranty and refund signs; New vehicle warranties and servicing

Think safe this summer; Advertising matters; Comparative advertising; Need to know: warranties & refunds

Refusal to deal; What can you do if a business refuses to supply you? Resale price maintenance; Proposed changes to the law; Do I have to give a refund?; Common advertising pitfalls

Introduction; Component pricing; Warranties and refunds; Retailers’ rights; Price comparison advertising; Checklist

This is a joint review by the Australian Competition and Consumer Commission and the Australian Workforce Officials Committee (AHWOC). It examines issues of mutual concern to specialist medical col...

On 24 November 2004 the ACCC released a discussion paper aimed at raising some of the issues faced by the ACCC in the first 18 months of the leniency policy’s operation and seeking comments on ho...

The Australian Competition and Consumer Commission has recently conducted a major review of product recall effectiveness in Australia. The ACCC review examined the existing consumer product recall...

On 15 October 2001, the Prime Minister announced that there would be an independent review of the competition provisions of the Trade Practices Act 1974 and their administration. The Committee's r...