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A-Z of publications - D

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The ACCC and ASIC have jointly produced a consumer brochure Debt collection: your rights and responsibilities in conjunction with a guideline for collectors and creditors. This consumer brochure wi...
Published: 1st February 2011. Electronic: free.

This study concentrates on two aspects of the networks for ATMs, credit cards and debit cards–namely, interchange fees and the conditions of entry into the industry. It also looks at the economic...
Published: 30th June 2000. Electronic: free.

This publication is a reprint of a guide jointly produced by the Australian Competition and Consumer Commission and the Australian Securities and Investments Commission. The guide was originally p...
Published: 10th May 2010. Electronic: free.

Debt collection practices in Australia: summary of stakeholder consultation summarises the major issues identified during information-gathering activities undertaken by both the Australian Competit...
Published: 13th May 2009. Electronic: free.

A report on an inquiry into the declaration of a technology-neutral subscription television carriage service under Part XIC of the Trade Practices Act.
Published: 31st October 1999. Electronic: free; Printed: $10.

A report on an inquiry into the declaration of an analogue-specific subscription television broadcast carriage service under Part XIC of the Trade Practices Act.
Published: 31st October 1999. Electronic: free; Printed: $10.

A report to the ACCC on developments in the cinema distribution and exhibition industry. It covers industry structure, distribution behaviour, pricing, competitive impact of changes in exhibition b...
Published: 31st March 1998. Electronic: free.

Disclosure of relevant information before entering into a business transaction assists people to make properly informed decisions. For this reason, franchisors and franchisees have rights and res...
Published: 1st March 2011. Electronic: free; Printed: free.

Over the last three years, more than 100 serious accidents associated with treadmills have occurred in Australian homes. This brochure offers safety guidelines for protecting your children. 
Published: 6th November 2008. Electronic: free.

Poster addressing consumer issues in Indigenous communities.
Published: 12th October 2006. Electronic: free.

The brochure, Don't take advantage of disadvantage, has been produced as part of the ACCC campaign to protect disadvantaged and vulnerable consumers. This brochure will help businesses recognise wh...
Published: 11th March 2011. Electronic: free.

The Australian Competition and Consumer Commission has produced this door hanger to help you avoid unwanted door to door selling.
Published: 17th September 2012. Electronic: free; Printed: free.

When you buy goods and services from a door to door sales agent, you have rights under law. This guide explains your consumer rights and the steps you can take to resolve problems.
Published: 17th August 2012. Electronic: free.

The Australian Competition and Consumer Commission has produced this sticker to help you avoid unwanted door to door selling.
Published: 17th August 2012. Printed: free.

Published: 6th November 2009. Electronic: free.

The Water Act 2007 (the Act) creates new institutional and governance arrangements to address the sustainability and management of water resources in the Murray-Darling Basin (the Basin). The Act b...
Published: 17th October 2008. Electronic: free.

The Australian Competition and Consumer Commission has released its draft water market rules and its advice to the Minister for Climate Change and Water on the draft water market rules for public c...
Published: 10th October 2008. Electronic: free.

This DVD presentation can help you to better understand franchising. Following an introduction by ACCC Deputy Chairman Dr Michael Schaper, the DVD, presented in three parts, provides specific inf...
Published: 30th June 2010. Electronic: free.

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