If you are a grower and you are thinking about getting together with other growers to negotiate the terms and conditions of a horticulture produce agreement with a trader or traders, you should rea...

The purpose of this guide is to assist you to understand your rights and obligations as a business operator when making claims about the impact of a carbon price. It focuses on prohibitions against...

Under the Competition and Consumer Act 2010, you must not make false, misleading or deceptive claims about the price of goods or services. This includes false, misleading or deceptive claims linkin...

Industry associations play an important role in providing members with information about the impact of the carbon price. A HTML version of this publication is available.

This snapshot highlights key points from the ACCC Carbon price claims: Guide for business. A HTML version of this publication is available.

Under the Competition and Consumer Act 2010, you must not make false, misleading or deceptive claims about the price of goods or services. This includes false, misleading or deceptive claims linkin...

Under the Competition and Consumer Act 2010, you must not make false, misleading or deceptive claims about the price of goods or services. This includes false, misleading or deceptive claims linkin...

The purpose of this guide is to provide an overview of the mandatory requirements for the care labelling of clothing and textile products for suppliers.  All suppliers—including manufacture...

Where competitors choose to collude rather than compete, a cartel is formed. Raising prices through price fixing, bid rigging, restricting output and market allocation is a silent extortion that un...

A cartel exists when businesses agree to act together instead of competing against one another. This agreement is designed to drive up the profits of cartel members while maintaining the illus...

This publication is to assist procurement professionals understand cartel behaviour. It considers some steps you might take to maximise competition and save your organisation money, while also disr...

This publication is designed to give businesses an overview of the law in relation to cartel conduct as outlined in the Competition and Consumer Act 2010.

Book, B5, 2nd edition. In addition to its principal functions under the Competition and Consumer Act 2010 (the Act) (formerly cited as the Trade Practices Act 1974) the ACCC has responsibiliti...

Annual report to the minister responsible for telecommunications.

Under the Trade Practices Act 1974, mandatory consumer product safety standards are introduced when considered reasonably necessary to prevent or reduce the risk of injury. This guide provides a su...

Under the Australian Consumer Law (ACL), mandatory consumer product safety standards are introduced when considered reasonably necessary to prevent or reduce the risk of injury to a person. This gu...

Under the Trade Practices Act 1974, bans are introduced when considered reasonably necessary to prevent or reduce the risk of injury. This guide provides a summary of the requirements for comply...

Recent changes to the Competition and Consumer Act 2010 have made it easier and faster for small businesses to engage in collective bargaining. This summary guide provides a brief overview of these...

On January the First 2011, the Trade Practices Act was renamed the Competition and Consumer Act. The Australian Consumer Law is contained in a schedule to the Competition and Consumer Act. Any refe...

On January the First 2011, the Trade Practices Act was renamed the Competition and Consumer Act. The Australian Consumer Law is contained in a schedule to the Competition and Consumer Act. Any refe...

On January the First 2011, the Trade Practices Act was renamed the Competition and Consumer Act. The Australian Consumer Law is contained in a schedule to the Competition and Consumer Act. Any refe...

A final report on whether to declare certain ISDN services, and whether to amend declarations for the digital data access service and transmission capacity under Part XIC of the Trade Practices Act...

The Minister for Communications, Information Technology and the Arts has directed the ACCC to monitor and prepare six-monthly reports on competition in the telecommunications industry in the corpor...

B5, book. This report is for the six month period July to December 2003 and is the first in what will be a series of reports on the state of competition in the corporate segment of the business cus...

Compliance and enforcement with the law will be on a ‘one-law, multipleregulators‘ model, with existing consumer regulators enforcing the uniform law.

The purpose of the Compliance and enforcement policy is to set out the principles adopted by the  Australian Competition and Consumer Commission to achieve compliance with the law and to ...

Under the Trade Practices Act 1974 you are required to ensure that your advertising correctly represents the goods or services you are offering for sale—including its price and any other key feat...

Accurate price representations are not just good advertising practice. The Competition and Consumer Act 2010 requires that your advertising correctly represents the goods you are offering for sale,...

Component pricing is where a business represents the cost of a good or service to consumers in, or as the sum of, multiple component parts. This is a practice commonly used by restaurants, cafés a...

Many inquiries and complaints about computer gambling systems have been received by the Office of Fair Trading and the ACCC. So many in fact that computerised gambling systems are consistently one ...

Final report. In December 1992, a government working party (GWP) reported on industry’s response to the Trade Practices Commission's (TPC’s) 1991 report on the market for consumer credit insura...

The Consumer guarantees guide  covers what consumer guarantees apply to goods and services, who is responsible for these guarantees and when remedies, such as refund repair and replacement are...

When you buy goods or services and they break too easily, don’t work or don’t perform as generally expected, you have rights under the law. The type of remedy depends on the circumstances but ...

The ACL provides all consumers with certain guarantees when they purchase goods and services. These are known as the consumer guarantees. Consumer guarantees automatically apply regardless of any ...

Eight simple rules you can use to find out when it is time to use your rights.

The 'Repair, replace, refund' brochure is available in Arabic, Chinese Simplified, Chinese Traditional, Dari, Dinka, Farsi, Greek, Italian, Khmer, Korean, Serbian, Thai, Turkish, and...

The 'Repair, replace, refund' poster is available in Arabic, Chinese Simplified, Chinese Traditional, Dari, Dinka, Farsi, Greek, Italian, Khmer, Korean, Serbian, Thai, Turkish, and Vietnamese ...

Bought something dodgy lately? An A1 poster of the Consumer guarantees initiative including Indigenous Infoline details

A poster of the Consumer guarantees, repair, replace, refund initiative

This is the introduction to the Consumer guarantees series of videos and gives an overview of the Australian Consumer Law changes. Windows media format low res (WMV, 4.9MB) Windows media forma...

This video explains the basics of the consumer guarantee. Windows media format low res (WMV,13.9MB) Windows media format high res (WMV,27.0MB) You will need Windows Media Player to view these...

This video explains the consumer guarantee in more detail. Windows media format low res (WMV, 15.5MB) Windows media format high res (WMV, 30.0MB) You will need Windows Media Player to view th...

This video explains how the consumer guarantee relates to selling goods. Windows media format low res (WMV,13.9MB) Windows media format high res (WMV,27.0MB) You will need Windows Media Playe...

This video explains how the consumer guarantee applies to businesses that provide a service such as electrical, building, dry cleaning, motor vehicle servicing, photo developing etc. Windows me...

This is the final video in this series and provides a summary and contact details. Windows media format low res (WMV, 5.7MB) Windows media format high res (WMV, 11.1MB) You will need Windows ...

Every time you purchase, lease or hire a good or service, anywhere around Australia, you are automatically given certain rights. These rights are known as consumer guarantees. When you have a prob...

This leaflet explains how the product safety and product information provisions of the Trade Practices Act work in practice and the role of the ACCC. It also provides guidance on how supp...

A carbon price will apply to certain greenhouse emissions, with some large businesses being required to purchase carbon credits against their emissions. Some businesses may choose to absorb additi...

As a consumer, you probably enter into a number of contracts every day—even if you don’t realise it. Each time you make a purchase, hire a tradesperson, book a holiday, join the gym, top up you...

As a consumer, you probably enter into a number of contracts every day—even if you don’t realise it. Each time you make a purchase, hire a tradesperson, book a holiday, join the gym, top up you...

Through a direction from the federal Treasurer, the Australian Competition and Consumer Commission, under Part VIIA of the Competition and Consumer Act 2010, monitors the prices, cos...

Through a direction from the federal Treasurer, the Australian Competition and Consumer Commission, under Part VIIA of the Competition and Consumer Act 2010, monitors the prices, cos...

The ACCC’s container stevedoring program is undertaken under a direction from the Federal Treasurer under Part VIIA of the Trade Practices Act 1974 to monitor prices, costs and profits of co...

A report produced in response to a direction by the Federal Treasurer under s. 27A of the Prices Surveillance Act1983 to monitor prices, costs and profits of container terminal operator companies a...

The ACCC’s container stevedoring monitoring program is undertaken under a direction from the Federal Treasurer pursuant to Part VIIA of the Trade Practices Act 1974. The ACCC is required to monit...

Through a direction from the federal Treasurer, the Australian Competition and Consumer Commission, under Part VIIA of the Trade Practices Act 1974, monitors the prices, costs and pr...

The Australian Competition and Consumer Commission monitors prices, costs and profits of container stevedoring terminal operator companies at the ports of Adelaide, Brisbane, Burnie, Fremantle, Mel...

A report produced in response to a direction by the Federal Treasurer under s. 27A of the Prices Surveillance Act to monitor prices, costs and profits of container terminal operator companies at th...

A report in response to a direction by the Federal Treasurer under s. 27A of the Prices Surveillance Act to monitor prices, costs and profits of container terminal operator companies at the ports o...

A report produced in response to a direction by the Federal Treasurer under s. 27A of the Prices Surveillance Act1983 to monitor prices, costs and profits of container terminal operator companies a...

A report in response to a direction by the Federal Treasurer under s. 27A of the Prices Surveillance Act 1983 to monitor prices, costs and profits of container terminal operator companies at the po...

A report in response to a direction by the Federal Treasurer under s. 27A of the Prices Surveillance Act 1983 to monitor prices, costs and profits of container terminal operator companies at t...

The ACCC's container stevedoring monitoring program is undertaken under a direction from the Federal Treasurer under Part VIIA of the Trade Practices Act to monitor prices, costs and profits of con...

The ACCC's container stevedoring monitoring program is undertaken under a direction from the Federal Treasurer under Part VIIA of the Trade Practices Act to monitor prices, costs and profits of con...

This guide has been prepared to help current and prospective participants in the emerging competitive market for government-funded employment services. The corporatisation of the public sector prov...

The ACCC's corporate plan sets out the commission's purpose, objectives and the key areas of focus for 2007–08.

The ACCC's corporate plan sets out the commission's purpose, objectives and the key areas of focus for 2010–11 (incorporates the Australian Energy Regulator).

For the ACCC, the year ahead will see a range of reforms debated and introduced, if parliament agrees, relating to the three key pillars of competition law—provisions relating to anti-competitive...

The ACCC's corporate plan sets out the commission's purpose, objectives and the key areas of focus for 2011–12 (incorporates the Australian Energy Regulator).Published: 12th May 2011. Elec...

The ACCC's corporate plan sets out the commission's purpose, objectives and the key areas of focus for 2012–13 (incorporates the Australian Energy Regulator).

B5 booklet: Corporate trade practices compliance programs: compliance guide is for the benefit of medium to large companies implementing or updating their trade practices compliance program. It als...

Brochure: outlining what safety features to look for when buying a cot, and how to best use it.

If you make a representation about the country of origin of a product, you should read this flyer to ensure you are aware of your obligations under the Competition and Consumer Act 2010. A cou...

This publication is currently being reviewed This guide is designed to help industry and consumers to quickly come to terms with the provisions. The main objectives are to provide businesses and i...