News releases by topic by year

Warranties, guarantees and refunds

2005 - 2013

• ACCC accepts Tiger Airways’ commitment to consumers affected by grounding
  The Australian Competition and Consumer Commission today received a commitment from Tiger Airways...
  Issued: 15^th July 2011 Release # NR 122/11
• ACCC appeals part of MSY Technology judgment
  The ACCC is appealing one aspect of the recent Federal Court orders made in the MSY Technology pr...
  Issued: 17^th May 2011 Release # NR 083/11
• Hair replacement ex-franchisee fined for providing false, misleading information - consumer compensated
  A vulnerable consumer has been compensated, and a businessman and his company fined for misleadin...
  Issued: 24^th April 2009 Release # NR 087/09
• ACCC obtains consent orders against LG Electronics over mobile telephones for warranty misrepresentations
  The Federal Court has declared that LG Electronics Australia Pty Ltd had made false or misleading...
  Issued: 5^th July 2006 Release # MR 149/06
• Buyers offered refunds under Stores Online settlement
  Stores Online International Inc will offer refunds to some customers who bought its website packa...
  Issued: 10^th May 2006 Release # MR 099/06
• ACCC takes court action against LG Electronics Australia Pty Ltd alleging false and misleading warranty statements
  The Australian Competition and Consumer Commission has instituted proceedings in the Federal Cour...
  Issued: 30^th December 2005 Release # MR 336/05
• ACCC accepts court enforceable undertakings over misleading termite protection warranty claims
  The Australian Competition and Consumer Commission has accepted court enforceable undertakings fr...
  Issued: 28^th April 2005 Release # MR 098/05
• Termite protection warranty extended after ACCC action
  Warranties for a termite protection product, Termimesh, has been extended under certain condition...
  Issued: 23^rd March 2005 Release # MR 071/05
• Guthy-Renker offers refunds to infomercial consumers over oil claims
  The Australian Competition and Consumer Commission has accepted court enforceable undertakings fr...
  Issued: 14^th March 2005 Release # MR 059/05
• ACCC accepts court enforceable undertakings from Chubb Security
  The Australian Competition and Consumer Commission has accepted court enforceable undertakings fr...
  Issued: 11^th January 2005 Release # MR 003/05