ACCC Home Page 'FAQ' links

This is the Frequently Asked questions page for the new updates to the ACCC web homepage this will list the top questions that are asked each week of the Infocentre - these are links to the answers to the questions that are existing content on either the ACCC or our other sites.

Where can I get a door to door do not knock sticker?

Can I get a refund, replacement or other compensation for something I purchased?

What are the new requirements for warranties as of 1 January 2012?

I am unhappy with fuel prices – what affects fuel prices in Australia?

What are my rights when I shop online?

My business received an unsolicited invoice for a listing - is this a scam?

Something I have purchased and taken home is faulty, what can I do about it?

I think a solar panel installer has misled me - what are my rights?

I sell goods online, do the consumer guarantees apply?

What should I be aware of while using international roaming?

What can I do about premium mobile services on my phone?

I received a call about my computer having a virus/errors – is this a scam?

I am unhappy with my contract – what are my rights?

I have received a call claiming I can get my money back from overpaid taxes or bank fees, is this true?

My flight has been affected by the Air Australia grounding, what are my options?

I have received an SMS informing me that I have won a prize – is it real?

ACCC Home page FAQs "...more" link
This link will be displayed in the "Frequently asked questions" section of the ACCC home page as a "...more" link.

I have recently purchased something which is faulty, am I entitled to a refund?

I am being pursued by a debt collector, what are my rights?