Enforcement and Compliance

How can we help?

The ACCC has a monitoring and enforcement role under the Competition and Consumer Act and the Water Act. If you feel that one of your rights has been breached, that an operator or broker is not complying with the rules or you would like more information you can:

Phone:	1300 302 502
Email:	water@accc.gov.au
Fax:	(03) 9290 3699
Mail:	Water Branch ACCC GPO Box 520 MELBOURNE VIC 3001

Enforcement guidelines

Prior to commencement, the ACCC published an enforcement guideline outlining its' approach to enforcing the Water Market Rules 2009 and the Water Charge (Termination Fees) Rules 2009.

Enforcement guideline

Completed enforcement actions

Murrumbidgee Irrigation Limited

In September 2010, the ACCC accepted a court enforceable undertaking from Murrumbidgee Irrigation Limited and issued it with three infringement notice penalties, totalling $66,000, following multiple breaches of the Water Charge (Termination Fees) Rules 2009.

Media Release
Murrumbidgee Irrigation Limited - Undertaking

Murray Irrigation Limited

In July 2010, the ACCC accepted a court enforceable undertaking from Murray Irrigation (MI) in which MI admitted that its conduct breached rule 5(1) of the Water Charge (Termination Fees) Rules 2009 because it imposed termination fees that exceeded the maximum amount authorised under the Rules.

Media Release
Murray Irrigation Limited - Undertaking