The ACCC has a monitoring and enforcement role under the Competition and Consumer Act and the Water Act. If you feel that one of your rights has been breached, that an operator or broker is not complying with the rules or you would like more information you can:
Prior to commencement, the ACCC published an enforcement guideline outlining its' approach to enforcing the Water Market Rules 2009 and the Water Charge (Termination Fees) Rules 2009.
In September 2010, the ACCC accepted a court enforceable undertaking from Murrumbidgee Irrigation Limited and issued it with three infringement notice penalties, totalling $66,000, following multiple breaches of the Water Charge (Termination Fees) Rules 2009.
In July 2010, the ACCC accepted a court enforceable undertaking from Murray Irrigation (MI) in which MI admitted that its conduct breached rule 5(1) of the Water Charge (Termination Fees) Rules 2009 because it imposed termination fees that exceeded the maximum amount authorised under the Rules.
Level 35, The Tower
360 Elizabeth Street
Melbourne Central
Melbourne VIC 3000
Postal address
GPO Box 520
Melbourne VIC 3001
Phone and fax
Ph: (03) 9290 1800
Fax: (03) 9290 3699
If you would like to be placed on the distribution list to receive updates on developments in this area, please send your email contact details to: water@accc.gov.au
