A guide to the unfair contract terms law—audio
Date published: 1st June 2010
This guide has been designed to assist businesses, legal practitioners and consumer advocates understand the new unfair contract terms laws. The purpose of the guide is to explain the unfair contract terms laws as simply as possible. The guide has been developed jointly by the Australian Competition and Consumer Commission, the Australian Securities and Investments Commission and the state and territory consumer protection agencies.
No printed version of this publication is available.
An electronic version of this publication is available at no cost.
| Audio files of this document |
 01 ACCC Guide to Unfair.mp3 (91.0 KB) |
| 02 Contents.mp3 (565.3 KB) |
| 03 Publishing and copyright details.mp3 (280.0 KB) |
| 04 Important notice.mp3 (261.2 KB) |
| 05 Introduction.mp3 (731.9 KB) |
| 06 About the guide.mp3 (416.8 KB) |
| 07 Section 1 What sorts of contracts does the law apply to.mp3 (1.0 MB) |
| 08 Section 2 What standard form consumer contracts or terms are exempt.mp3 (1.9 MB) |
| 09 Section 3 When is a term unfair.mp3 (1.8 MB) |
| 10 Section 4 Examples of the types of terms in a standard form consumer contract that may be unfair.mp3 (554.8 KB) |
| 11 Example 1.mp3 (332.7 KB) |
| 12 Example 2.mp3 (455.3 KB) |
| 13 Example 3.mp3 (294.3 KB) |
| 14 Example 4.mp3 (710.0 KB) |
| 15 Example 5.mp3 (462.7 KB) |
| 16 Example 6.mp3 (548.6 KB) |
| 17 Example 7.mp3 (836.3 KB) |
| 18 Example 8.mp3 (316.9 KB) |
| 20 Example 10.mp3 (481.7 KB) |
| 21 Example 11.mp3 (214.4 KB) |
| 22 Example 12.mp3 (238.0 KB) |
| 23 Example 13.mp3 (192.5 KB) |
| 24 Example 14.mp3 (202.5 KB) |
| 25 Section 5 Enforcement of the law.mp3 (2.0 MB) |
| 26 Glossary.mp3 (315.2 KB) |
| 27 Contacts.mp3 (955.6 KB) |
| 28 Endnotes.mp3 (1.2 MB) |
| 29 Closing Announcement.mp3 (207.7 KB) |