PMP Home Media Pty Limited trading as PMP Distribution

PMP Distribution a wholly owned subsidiary of PMP Limited, distributes advertising material, publications and product samples to Australian households, through a network of distributors and deliverers, known as 'walkers' who deliver materials by hand to home letterboxes.

During 2007 and 2008, PMP Distribution provided some of its customers with reports which included incorrect pamphlet delivery statistics.

The reports showed that deliveries had taken place in certain territories when this was not the case.

This matter came to light as a result of an internal audit by PMP Distribution.

Once aware of the problem, PMP Distribution contacted affected customers and brought this matter to the attention of the ACCC. PMP Distribution has undertaken that it will:

• implement business procedures and processes to ensure information PMP Distribution provides to its customers is accurate;
• provide the ACCC with an independent auditor's report of its business procedures and processes relating to information PMP Distribution provides to its customers; and
• establish and implement a Trade Practices Compliance Program.