Pricing manual for the travel industry

Under the Competition and Consumer Act 2010, you must ensure that your advertising correctly represents the product you are selling, including its price and any inclusions or exclusions. This applies equally to all types of travel—from a five-star luxury holiday to a budget backpacker travel package—and to its total cost so that consumers can make informed purchasing decisions when organising their travel and holiday arrangements.

Pricing manual forthe travel industry gives you practical guidance to ensure that your advertisements, and particularly any price representations you make in them, comply with the Australian Consumer Law. In particular, this publication contains important information about recent amendments to the Act that require you to provide greater clarity in the price representations you make to consumers.