Airport monitoring report 2007–08: price, financial performance and quality of service monitoring
This report presents the results of the Australian Competition and Consumer Commission's price and quality of service monitoring, financial reporting and airport car parking monitoring for Adelaide, Brisbane, Melbourne (Tullamarine), Perth and Sydney (Kingsford Smith) airports for the 2007–08 financial year.
Published: 30 March 2009
Availability
Electronic: download at no cost Printed: no printed copy available
Report to the Australian Senate on anti-competitive and other practices by health funds and providers in relation to private health insurance
This is the tenth report prepared by the Australian Competition and Consumer Commission in compliance with an order agreed to by the Australian Senate on 25 March 1999 and amended on 18 September 2002.
Telstra's compliance with the price control arrangements 1 July 2007 to 30 June 2008
Under s. 151CM(1)(b) of the Trade Practices Act 1974, the Australian Competition and Consumer Commission must report to the Minister for Broadband, Communications and the Digital Economy on the adequacy of Telstra’s compliance with the price control arrangements that apply to it.
Warranties and refunds—a guide for consumers and business
This booklet addresses warranty and refund issues relevant to consumers and businesses (including manufacturers and importers) and provides information on:
a consumer's rights when they buy goods and services
when consumers are entitled to a remedy, such as a refund, replacement or repair
how consumers can negotiate with businesses when something goes wrong, including a sample letter of demand
businesses’ obligations to honour statutory warranties and conditions.
Electronic: download at no cost Printed: no printed copy available
Water trading rules, issues paper—March 2009
The Australian Competition and Consumer Commission has released its issues paper on the development of water trading rules advice to the Murray-Darling Basin Authority.
Published: 6 March 2009
Availability
Electronic: download at no cost Printed: no printed copy available
ACCCount October to December 2008
ACCCount details the ACCC's activities in the enforcement of the Trade Practices Act, merger reviews, compliance actions, adjudication issues, economic regulation and international involvement
