The Financial Ombudsman Service (FOS) takes complaints on a wide range of financial services and consolidates a number of financial services ombudsman and dispute resolution schemes to provide a single national service for banking, insurance and investment disputes in Australia. The Banking and Financial Services Ombudsman (BFSO), Financial Industry Complaints Service (FICS) and Insurance Ombudsman Service (IOS) merged to form the national Financial Ombudsman Service (FOS) on 1 July 2008. FOS dispute resolution services are free to consumers. This independent umpire provides free, fair and accessible dispute resolution for consumers and some small businesses unable to resolve a dispute directly with their financial services provider. FOS independent dispute resolution processes cover complaints about financial services including banking, credit, loans, general insurance, life insurance, financial planning, investments, stock broking, managed funds and pooled superannuation trusts.
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for the website of Financial Ombudsman Service (FOS). If you wish to contact Financial Ombudsman Service (FOS)
please visit the website listed above.)
Disclaimer
A listing on the CBD does not represent endorsement by the ACCC of the organisation listed or the services provided. The ACCC seeks to ensure CBD entries are accurate. However, the ACCC cannot guarantee the accuracy, completeness or currency of this information. Users should evaluate whether any organisation best suits their circumstances and seek independent advice where appropriate.
