The Office of Fair Trading (OFT) is the UK's consumer and competition authority. Its mission is to make markets work well for consumers. The OFT encourages businesses to comply with competition and consumer law and to improve their trading practices through self-regulation, it acts decisively to stop hardcore or flagrant offenders, it studys markets and recommending action where required, it empowers consumers with the knowledge and skills to make informed choices and get the best value from markets, and helping them resolve problems with suppliers through Consumer Direct. The OFT is a non-ministerial government department established by statute in 1973. The OFT cannot provide advice or assistance to individual consumers or traders. Consumer advice, information on specific consumer rights in the UK and to make a consumer complaint against a UK trader please contact Consumer Direct on the number listed below or visit the Consumer Direct website at http://www.consumerdirect.gov.uk/
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for the website of Office of Fair Trading (OFT), UK. If you wish to contact Office of Fair Trading (OFT), UK
please visit the website listed above.)