Complaintline gives all Australians quick access to specialist complaints handling bodies and to codes of practice that underpin their customer rights. The new website is a free, online, up-to-date directory that puts this important information right at customers’ fingertips and in many cases gives them the link to lodge their complaint then and there and gives customers direct links to the industry codes of practice that set out their rights.The site provides over 125 complaint categories, complaint contact information for over 225 agencies and links to over 40 codes of practice/ethics/conduct.
(Please note you are about to edit information on the ACCC website not
for the website of Complaintline. If you wish to contact Complaintline
please visit the website listed above.)
