Located in Cairns, Queensland the Indigenous Consumer Assistance Network (ICAN) provides consumer education, advocacy and assistance services to Indigenous consumers across the nation. Indigenous people living in regional and remote communities are one of the most disadvantaged consumer groups in Australia. A combination of low literacy levels, lack of services and an uncompetitive marketplace leave the population open to financial exploitation. Data collected by ICAN reveals that Indigenous people often fall prey to unscrupulous used car dealers, finance companies, payday lenders, telemarketers and door to door salesmen. ICAN aims to turn this situation around by providing Indigenous consumers with assistance to alleviate consumer detriment, education to make informed consumer choices and advocacy to highlight consumer disadvantage. The Staff at ICAN are highly skilled and committed to providing financial counselling, consumer advocacy, educational media production, and personal finance/consumer education to Indigenous consumers.
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