The Health Services Commissioner's mandate is to deal with complaints about the provision of health services and services for older people, and complaints about contraventions of the privacy principles or of a consumer's right of access to his or her health records under the Health Records (Privacy and Access) Act 1997. The Commissioner's role is also to promote: improvements in the provision of health services and services for older people; the rights of users of health services and services for older people;and an awareness of the rights and responsibilities of users and providers of health services and services for older people.
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