Prizes, giveaways and competitions can be great ways to advertise your products—consumers love nothing more than a chance to get something free! However, as with all advertising and promotion, it is important that you are honest in your dealings with consumers. Offering prizes without the intention to actually give them away is a serious offence.
In general, businesses may decide for themselves with whom they wish to deal. The Trade Practices Act 1974 (the Act) does not give anyone an absolute right to be supplied, whatever the circumstances. There is no automatic right to be supplied and there is no obligation on a business to justify its decision to refuse supply.
The internet can be a great way to do business—if used wisely, it can present you with a nearly unlimited audience of potential customers. However, it is important to note that the Trade Practices Act 1974 (the Act) is just as applicable online as it is offline.
What can I do to pursue a debt?; Contacting a debtor; ACCC-ASIC Debt collection guideline: for collectors and creditors; Relevant Commonwealth consumer protection laws
What do we mean by 'disadvantaged' or 'vulnerable'? Tips for business. Businesses are encouraged to deal with all consumers. However, if it is apparent that a potential customer may not have the capacity to make a voluntary or informed decision about the implications and/or benefits of their purchasing or contractual decisions, then businesses need to act responsibly and take extra care in their dealings to ensure that no unfair advantage is taken.
Unconscionable conduct is unfair or unreasonable conduct in business transactions that goes against good conscience. This can occur in transactions between businesses or in transactions between businesses and consumers.
