With around 21 million mobile handsets in circulation in Australia, chances are you own one. In this section, you can find out more about mobile phone contracts, shopping on your mobile, what to do if you have problems with your handset, 3G, premium content and more.
All Australians are entitled a basic telephone service. In this section, you can find out more about your rights, what to look out for when signing a contract and how to resolve problems that you might have with your telephone service.
VoIP (Voice over Internet Protocol) allows you to use your computer's network connection as a telephone service. Because VoIP technology works differently to a normal phone service, there are several things you should think about before committing to a VoIP service.
An internet service provider (ISP) is a company that provides you with internet access, usually for a fee. An ISP is essentially your gateway to the internet, so it is important that you choose a provider that can meet your needs.
Many telecommunications providers offer you rewards and discounts if you subscribe to more than one of their services. While it can be convenient to have your phone and internet provided by the same company, check that the package you are being offered meets your needs and saves you money.
Have you received an email or message on your phone trying to trick you into providing your personal and banking details? These days, scammers don't just try to fool you with phishing emails, but they are also taking advantage of m-commerce and VoIP services too. Mishing and vishing scams look set to rise.
