Prize giveaways/competitions; misleading advertising; refusing to supply consumers; doing business with consumers on the internet; debt collection practices; dealing fairly with disadvantaged or vulnerable consumers; unconscionable conduct
While businesses may use standard terms in consumer contracts to protect their legitimate commercial interests and improve efficiency, new unfair contract term laws which come into effect on 1 July are designed to reduce consumer harm in circumstances where consumers may suffer loss or other detriment due to a fundamental imbalance in bargaining power.
