Making a complaint



How to resolve a problem
Following these three steps can help you take action to resolve a consumer problem.

Writing a complaint letter
You may be able to resolve your problem by putting your concerns in writing. Here are some tips to help you write a letter.

Help the ACCC help consumers
By helping the ACCC target illegal conduct, you can help make the market fairer for all consumers.

Related topics on the ACCC website

Complaints and inquiries in Contact us