The Trade Practices Act 1974 is designed to protect you as a consumer in your dealings with business. In this section of our website you can learn more about:
your consumer rights
how businesses should act when selling you goods and services
what steps you can take to resolve a problem or a complaint
how to shop safely and reduce the chance of a problem arising.
Australian TV has entered the digital era, providing audiences with digital technology access to more free-to-air channels and greater selection of content. Over the next few years, analogue TV will be phased out completely and most consumers will need to convert or update their TV systems in order to receive digital transmission.
It is important that you know and understand your options when converting to digital TV.
With Christmas around the corner, many consumers are looking to grab bargains by bidding in online auctions. Reverse auctions are a relatively new type of auction and they vary significantly from traditional auctions. If you are considering bidding in a reverse auction, make sure you know what is involved and avoid being stung by hidden costs.
The ACCC and the Australian Customs and Border Protection Service have been working together to stop toys with unsafe levels of lead from entering the Australian market. While suppliers generally comply with laws that ban the import and sale of such toys, parents and carers should watch children for any signs of lead contamination.
