One of the main aims of the Trade Practices Act 1974 is to protect you in your dealings with business, for example by prohibiting conduct which is likely to mislead or deceive you; prohibiting a business from using its superior bargaining power in an unconscionable way and by ensuring businesses comply with product safety standards.
In the For consumers section of our website, you can learn more about your consumer rights and how businesses should act when selling you goods and services. If you have a problem or a complaint, you can also find out what steps you can take to resolve it. By following our tips and hints, you can also learn how you can shop more safely so that you can reduce the chances of problems arising.
Consumers looking to purchase a pram or stroller expect the product to be safe. A new product safety alert brochure for prams and strollers provides carers with guidelines for the safe use of prams and strollers.
Avoiding hot air: a consumer guide to carbon claims
The Australian Competition and Consumer Commission has published Avoiding hot air: a consumer guide to carbon claims on the new Environmental Issues area of the ACCC website.