The Trade Practices Act 1974 is designed to protect you as a consumer in your dealings with business. In this section of our website you can learn more about:
your consumer rights
how businesses should act when selling you goods and services
what steps you can take to resolve a problem or a complaint
how to shop safely and reduce the chance of a problem arising.
Sometimes it can be difficult to make a choice between different products when you are shopping for groceries. Our new Unit pricing page explains how new rules will make it easier for you to compare prices of certain grocery items.
We have produced a new Sports investment scam fact sheet to highlight the tricks used to convince you that these schemes are legitimate investments. They are just another form of gambling and often outright scams. Don’t be fooled by the sales spin—these schemes are a fast way to lose your money.
Avoiding hot air: a consumer guide to carbon claims
The Australian Competition and Consumer Commission has published Avoiding hot air: a consumer guide to carbon claims on the new Environmental Issues area of the ACCC website.
Sometimes it can be difficult to work out the total price for goods and services. We have released a new ‘Clear pricing’ page to explain what changes to the law will mean for you.
