Online shopping

Nowadays many Australians consumers are shopping online as a way to save time, money and energy. Use the Online Shopper’s Checklist to guide your shopping experience.

The online marketplace is borderless, making shopping interstate or overseas as easy as clicking a mouse. The internet's global and faceless nature may present hurdles if a problem occurs - read more to on how to overcome them.

The internet is now host to many different types of online auctions. Before you participate in an online auction, make sure you understand how it works, what your rights are and what you can do if things go wrong.

Stay one step ahead of the scammers. Visit SCAMwatch to find out more about the different scams that might target you if you shop online. Make sure you know the warning signs and the steps you can take to protect yourself.

The ACCC’s SCAMwatch website provides information on common scams. The website has tips on how to protect yourself from scams and report them to the relevant agencies.