ACCC improves access for people with print disabilities

The ACCC's consumer guide Know how to complain: Stand up for your consumer rights is now available in large print, audio and Braille versions. This initiative will help to ensure that key information is accessible to people with print disabilities.

The guide sets out the main rights and protections that consumers have under the Trade Practices Act 1974 and the steps consumers can take to enforce their consumer rights. It also explains what the ACCC can and cannot do for consumers and identifies other agencies that can also assist in resolving a complaint. 

Large print and audio versions of the Know how to complain guide can be downloaded free of charge from the ACCC website or by calling the ACCC Infocentre on 1300 302 502.

A free copy of the Braille version of the guide is also available by contacting the ACCC Infocentre.