This statement of approach explains the Australian Energy Regulator's enforcement obligations, its approach to monitoring compliance with the National Electricity Rules and the enforcement options available. This publication will assist market participants to understand their obligations and encourage compliance with the NER.
Printed: no printed version of this publication is available
Resale price maintenance and power tool sales—the Tooltechnic decision
Section 48 of the Trade Practices Act prohibits resale price maintenance. The ACCC views RPM as a serious anti-competitive activity and this fact sheet explains why.
Printed: a printed version of this publication is available for free
Dealing with debt: your rights and responsibilities
Designed to assist consumers experiencing problems with debt or debt collectors, Dealing with debt: your rights and responsibilities is now available in Turkish, Chinese, Vietnamese, Arabic and Greek.
Printed: printed versions of these publications are available for free
The franchisee manual
This manual will assist persons considering buying a franchise and existing franchisees tounderstand and comply with the code at all stages in the franchise relationship, including before the purchase, when evaluating and signing the agreement and throughout the ongoing relationship.
Printed: a printed version of this publication is available for free
Bait advertising—small business fact sheet
Bait advertising generally occurs when business advertises goods at a certain price but does not have a reasonable supply of the goods for customers to buy. This small business fact sheet includes a checklist to help you avoid misleading your customers.
Printed: a printed version of this publication is available for free
A simple guide to the Franchising Code of Conduct—small business fact sheet
If you are thinking about buying, extending or renewing a franchise, you will have to make some significant commercial decisions. To make the right ones you will need information about the franchisor and their operations. This small business fact sheet will help you understand the Franchising Code of Conduct and whether it applies to you.
