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Model terms and conditions

Under section 152AQB of the Trade Practices Act 1974, the ACCC is required to publish, by written determination, non-binding model terms and conditions of access for each of the 'core' services, defined as:

  • the domestic public switched telephone network (PSTN) originating and terminating access services
  • the unconditioned local loop service (ULLS)
  • the local carriage service (LCS)
  • any additional core service specified in regulations by the minister.

The ACCC may take into account any model terms and conditions when arbitrating access disputes.

In October 2003, following a public consultation process, the ACCC issued model price and non-price terms and conditions. These model non-price terms and conditions have now expired. In November 2008, the ACCC issued new model non-price terms and conditions.



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