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ACCC home > The ACCC > Publications > FairStore: a best practice guide for stores serving remote and Indigenous communities

FairStore: a best practice guide for stores serving remote and Indigenous communities

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Date published: 22nd December 2008

FairStore is a guide for owners and operators of retail stores serving Indigenous communities in rural and remote areas of Australia. This includes stores owned or operated by Indigenous communities, governments or private businesses (whether operated as a separate business or run as part of another business, such as a pastoral lease).

FairStore’s purpose is to:

  • help you and your staff comply with fair trading and other relevant laws
  • encourage higher trading standards.

FairStore aims to meet these objectives by raising awareness through education and with the support of government agencies, industry and business groups, Indigenous organisations and consumer groups.

A printed version of this publication is available at no cost.
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An electronic version of this publication is available at no cost.

FairStore—a best practice guide for stores serving remote and Indigenous communities
Fairstore—December 2008.pdf (279.0 KB)

Related topics on the ACCC website

Warranty and refund obligations
Dealing fairly with disadvantaged or vulnerable consumers
Small business
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