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ACCC home > For businesses > Dealing with customers > Advertising & selling > Debt collection practices > Debt collection guideline for collectors and creditors: joint publication by ACCC and ASIC

Debt collection guideline for collectors and creditors: joint publication by ACCC and ASIC

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Date published: 14th October 2005

This joint ACCC and ASIC guide replaces the ACCC’s publication Debt collection and the Trade Practices Act, released in 1999. It reflects the ACCC and ASIC view of how relevant provisions of the Trade Practices Act 1974 and the ASIC Act apply to debt collection conduct. It covers the significant changes since 1999 to industry practices, case law, jurisdictional changes and the level and substance of complaints made to the ACCC and ASIC.

Important notice

Please see the attached important notice about changes to the Trade Practices Act that affect this publication.

A printed version of this publication is available at no cost.
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An electronic version of this publication is available at no cost.

Important notice TPA.doc (32.5 KB)
Important notice TPA.pdf (27.4 KB)
ACCC—ASIC Debt collection guideline: for collectors and creditors
ACCC—ASIC Debt collection guideline: for collectors and creditors.pdf (686.5 KB)
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