Debt collection guideline for collectors and creditors: joint publication by ACCC and ASIC

This publication is a reprint of a guide jointly produced by the Australian Competition and Consumer Commission and the Australian Securities and Investments Commission.

The guide was originally published in 2005 and reflects the ACCC and ASIC view of how relevant provisions of the Trade Practices Act 1974 and the Australian Securities and Investments Commission Act 2001 apply to debt collection conduct. It covers the significant changes since 1999 to industry practices, case law, jurisdictional changes and the level and substance of complaints made to the ACCC and ASIC.

Important notices

Please see the attached important notices about changes to the Trade Practices Act that affect this publication.