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Publications

Quality of service—price-monitored airports 2004–05

This report presents the results of the ACCC's quality of service monitoring at the seven price-monitored airports—Adelaide, Brisbane, Canberra, Darwin, Melbourne, Perth and Sydney—for 2004–05.

Published: 14 November 2005.

Availability:
Electronic version ‘Quality of service—price-monitored airports 2004–05’—download for free
Printed version: free

ACCC–ASIC debt collection guideline: for collectors and creditors

This joint ACCC and ASIC guide replaces the ACCC’s publication Debt collection and the Trade Practices Act, released in 1999. It reflects the ACCC’s and ASIC’s view of how relevant provisions of the Trade Practices Act and the ASIC Act apply to debt collection conduct. It covers the significant changes since 1999 to industry practices, case law, jurisdictional changes and the level and substance of complaints made to the ACCC and ASIC.

Published: 14 October 2005.

Availability:
Printed version: free

Dealing with debt: your rights and responsibilities

The ACCC and ASIC have jointly produced a consumer brochure Debt collection: your rights and responsibilities in conjunction with a guideline for collectors and creditors. This consumer brochure will help people who are currently dealing with debt problems, or being contacted by debt collectors.

Published: 14 October 2005.

Availability:
Electronic version ‘Dealing with debt: your rights and responsibilities’—download for free
Printed version: free

Export agreements and the Trade Practices Act

The aim of this guide is to assist businesses that are considering obtaining an exemption from the Act for certain export arrangements. It summarises information about lodging export agreements with the ACCC. However, it is not a substitute for legal advice.

Availability:
Electronic version ‘Export agreements and the Trade Practices Act’—download for free
Printed version: free

ACCC annual report 2004–05

Published: 11 October 2005.

Availability:
Electronic version ‘ACCC annual report 2004–05’—download for free
Printed version: $15

Safety alert—Basketball rings and backboards

This brochure and poster provides information on installation and safe use of basketball rings and backboards. Basketball rings installed on home exteriors may not be able to support the player's weight, making hanging or swinging on the ring extremely dangerous. Fatal and serious injuries result from falling debris such as bricks and guttering.

Published: 10 October 2005.

Availability:
Electronic version ‘Safety alert—Basketball rings and backboards’—download for free
Printed version: free

Scams: protect your business from them

Scams target small business. They rely on the fact that you’re very busy and will give them the information they ask for without thinking about it. It’s often not until the bill comes in that alarm bells start to ring. There are many ways they try to catch you out—this brochure describes the most common.

Published: 10 October 2005.

Availability:
Electronic version ‘Scams: protect your business from them’—download for free
Printed version: free

Keeping baby safe. A guide to nursery furniture

This booklet provides information to help you make sure your child's nursery is a safe place.

Published: 30 September 2005.

Availability:
Electronic version ‘Keeping baby safe. A guide to nursery furniture’—download for free
Printed version: free

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