Book, A4. This is the latest publication from the Utility Regulators Forum.
Published: 24 May 2005.
Availability: Electronic version—download for free. Printed version: free.
A small business guide to unconscionable conduct
Book, B5. This guide aims to help small businesses understand what unconscionable conduct is. It shows how to identify situations where there may be a risk of being subjected to it and how to avoid treating consumers unconscionably.
This guide will help you refer complaints to the ACCC as part of its campaign focussing on commercial and business practices that target or exploit disadvantaged and vulnerable consumers.
Brochure and poster. Baby bath aids are not a safety device and should not be used as a substitute for adult supervision. This brochure and poster are part of an ACCC safety awareness campaign in the use of baby bath aids and includes some simple safeguards at bath time to reduce bathtub drowning hazards when using a bath aid.
Fair and square—a guide to the Trade Practices Act for the real estate industry
Book, B5. The ACCC believes all small businesses associated with real estate should be fully informed about their rights and responsibilities under the Trade Practices Act. Fair and square has been written for the real estate sector by the Small Business Unit of the ACCC, in consultation with the real estate industry. It is written in an easily understood style and uses relevant examples to illustrate familiar market situations where the Trade Practices Act applies to real estate agents.
