Flyer, A4: Honest advertising and selling practices benefit small businesses and consumers alike. Enterprising small businesses should prosper on the merit of their products or services without fea...
A cartel exists if two or more competing businesses agree to fix prices, divide markets, rig bids for tenders or restrict output. Cartel conduct reduces competition in the market and promotes ineff...
Recent changes to the Trade Practices Act 1974 have made it easier and faster for small businesses to engage in collective bargaining. This summary guide provides a brief overview of these changes ...
Published: 5th March 2007.
Electronic:
free;
Printed:
free.
Honest advertising and selling practices benefit small businesses and consumers alike. Enterprising small businesses should be able to prosper on the merit of their products or services without fea...
Published: 1st January 2007.
Electronic:
free;
Printed:
$10.
The ACCC Small Business Program encourages small businesses to think of the Trade Practices Act 1974 as an important management tool, and compliance with the Act as part of good business practice t...
There are a few circumstances only when a refusal to deal is made illegal by the Trade Practices Act. These are dealt with in this leaflet. In general, businesses may decide for themselves with who...
Book, B5: The ACCC believes all small businesses associated with real estate should be fully informed about their rights and responsibilities under the Trade Practices Act 1974. Fair and ...
This News for business discusses price fixing—one of the most misunderstood areas of trade practices law. Price fixing is collusion between businesses on the price goods and services will be sold...
Scams target small business. They rely on the fact that you’re very busy and will give them the information they ask for without thinking about it. It’s often not until the bill comes in that a...
'Can I get a refund?' These five words resulted in more than 6500 calls to the ACCC Infocentre last year. Clearly, many traders and consumers are unsure of their rights when requesting a refund.
T...
FairStore is a guide for owners and operators of retail stores serving Indigenous communities in rural and remote areas of Australia. This includes stores owned or operated by Indigenous communitie...
Published: 22nd December 2008.
Electronic:
free;
Printed:
free.
Advertising sale items and discounted goods are an excellent way of getting customers into your store. While special offers are a legitimate means of enticing consumers, there are rules for this fo...
A checklist for small business highlighting the main things you should do and watch out for before buying or joining a business.
Important notice
Please see the attached important notice about ch...
Published: 27th June 2006.
Electronic:
free;
Printed:
free.
The ACCC has for many years authorised small business collective bargaining arrangements—allowing bargaining groups to form in diverse industries ranging from chicken growing, dairy farming ...
Published: 10th June 2006.
Electronic:
free;
Printed:
free.
The Small business guide to trade practices compliance programs is designed to promote awareness of trade practices compliance issues in the small business sector and offer guidance to small busine...
Published: 27th April 2006.
Electronic:
free;
Printed:
free.
This single page, easy reference check-list is designed to assist anyone who promotes or advertises goods or services in the jewellery industry to assess their compliance with the consumer protecti...
Published: 30th August 2005.
Electronic:
free;
Printed:
free.
The brochure, Don't take advantage of disadvantage, has been produced as part of the ACCC campaign to protect disadvantaged and vulnerable consumers. This brochure will help businesses recognise wh...
Book, B5: This guide aims to help small businesses understand what unconscionable conduct is, how to identify situations where there may be a risk of being subjected to it and how to avoid treating...
Published: 30th October 2008.
Electronic:
free;
Printed:
free.
This guide explains how the unconscionable conduct provisions of the Trade Practices Act 1974 apply in the dealings between businesses, and between businesses and consumers. This edition ...
Published: 1st June 2008.
Electronic:
free;
Printed:
$10.00.
This is a report to the ACCC by the Centre for Aboriginal Economic Policy Research, the Australian National University, Canberra on the implications of the Trade Practices Act for Indigenous people...
Published: 30th September 2002.
Electronic:
free;
Printed:
$10.00.
This brochure is a guide to identifying trade practices risks in primary industries.
Important notice
Please see the attached important notice about changes to the Trade Practices Act 1974 that a...
Brochure: This is a guide to help retailers avoid engaging in any conduct when dealing with consumers, and in some cases businesses, that is misleading or deceptive.
This brochure is a guide to identifying trade practices risks in service industries.
Important notice
Please see the attached important notice about changes to the Trade Practices Act 1974 that a...
Brochure: This brochure will tell you why you need to comply, what a compliance program is, how to comply and where to get more information.
Important notice
Please see the attached important no...
This code is not an ACCC publication. These links to the ComLaw website are provided for your convenience and the complete code may be downloaded for or on behalf of a particular person o...
If you supply goods or services to major retails chains, do you have a contract? Do you think your contract doesn't work in your favour? If so, keep in mind the following issues arising from s. 51A...
If you run a small business, and are concerned about getting a fair go when dealing with your financial loans and guarantees, keep in mind the unconscionable conduct provisions in s. 51AC of t...
E-businesses must be wary of being so enthusiastic about market leadership or profits that they pay insufficient attention to integrity and the law. This issue's lead story covers the growth of B2B...
A report to the ACCC on developments in the cinema distribution and exhibition industry. It covers industry structure, distribution behaviour, pricing, competitive impact of changes in exhibition b...
Businesses of all sizes often complain to the ACCC that manufacturers, wholesalers or distributors have refused to supply them with goods and services, believing the Trade Practices Act gives them ...
Published: 27th June 2007.
Electronic:
free;
Printed:
free.
Warranties—in a nutshell; Statutory conditions, warranties and refunds;ACCC small business publications;Warranty and refund signs; New vehicle warranties and servicing
Unwanted gifts—What are my obligations?; Retail relationships on the improve; Dealing with the complaining customer; The Australian Retailers Association; When is a sale really a sale?; Introduci...
Advertising and selling Christmas fairly; TPA amendments assist retail tenants; Are you giving your customers the correct change?; Sorry, didn’t you read the fine print?; Farewell Franklins; Prod...
Compliance training goes online; Reading the fine print; New product safety bans and standards; Refunds; Warranties and conditions—what do really mean; Settling your selling price; Don't be an ea...
Compliance training goes online; Reading the fine print; New product safety bans and standards; Refunds; Warranties and conditions—what do really mean; Settling your selling price; Don't be an ea...
Electricity bills; Retailers face the music after false was/now advertising; Made in Timbuktu can be a selling point; Retail grocery code of conduct; Acceptance of credit cards by merchants
This guide is designed to help the furnishing industry understand the provisions of the Trade Practices Act 1974 that relate to making country of origin representations. It aims to provide business...
Published: 9th November 2007.
Electronic:
free;
Printed:
free.
Some businesses, particularly those with mobile operators, may list multiple suburban contact numbers in the White/Yellow Pages, even though they have no physical presence in those suburbs. This is...
Published: 8th December 2005.
Electronic:
free;
Printed:
free.
Refusal to deal; What can you do if a business refuses to supply you? Resale price maintenance; Proposed changes to the law; Do I have to give a refund?; Common advertising pitfalls
Fair business practices are smart business practices. When a business gets away with breaking trade practices law they gain an unfair advantage over their competitors. The role of the ACCC is to en...
This forum addresses the factors to be considered by all parties to a collective bargaining arrangement. The panel discussion is hosted by Emma Alberici.
Webstream: for your convenience, the forum...
This guide has been prepared to help current and prospective participants in the emerging competitive market for government-funded employment services. The corporatisation of the public sector prov...
The Franchising Code of Conduct has the force of law and requires franchisors to disclose specific information about a franchise to both potential and existing franchisees. It regulates the dealing...
Published: 28th January 2009.
Electronic:
free;
Printed:
free.
Component pricing is where a business represents the cost of a good or service to consumers in, or as the sum of, multiple component parts. This is a practice commonly used by restaurants, cafés a...
Published: 26th October 2009.
Electronic:
free;
Printed:
free.
Comparison, or two-price, advertising is when retailers compare their current prices to previous or future prices. It can be a powerful marketing tool and, as with all forms of advertising, must co...
A checklist to help prospective franchisees assess business opportunities before making an investment decision.
For more information contact the Small business helpline on 1300 302 021.
Bait advertising generally occurs when a business advertises goods at a certain price but does not have a reasonable supply of the goods for customers to buy.
Published: 1st August 2007.
Electronic:
free;
Printed:
free.
Best and fairest is a training package designed to help you and your staff comply with the Trade Practices Act.
This publication is currently being reviewed.
Important notice
Please see th...
