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Warranty and refund obligations

FairStore is a guide for owners and operators of retail stores serving Indigenous communities in rural and remote areas of Australia. This includes stores owned or operated by Indigenous communitie...
Published: 22nd December 2008. Electronic: free; Printed: free.

On 1 January 2011, the Australian Consumer Law (ACL) came into effect. The ACL introduced a number of reforms, including consumer guarantees. The consumer guarantees replace the existing implied wa...
Published: 12th March 2009. Electronic: free.

Related topics on the ACCC website

Warranties and refunds online in For businesses
The ACCC, together with the state and territory consumer protection regulators, have developed a new point-of-sale sign to give consumers clear information about their rights to refunds and repla...
Published: 14th February 2012. Electronic: free; Printed: free.

The ACCC, together with the state and territory consumer protection regulators, have developed a new point-of-sale sign to give consumers clear information about their rights to refunds and repla...
Published: 14th February 2012. Electronic: free; Printed: free.

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