This guide sets out:
your rights as a consumer
the steps you should take if you want to resolve a dispute with a business
the ACCC's role and contact details
other agencies and dispute resolu...
Published: 18th December 2006.
Electronic:
free;
Printed:
free.
This publication is a reprint of a guide jointly produced by the Australian Competition and Consumer Commission and the Australian Securities and Investments Commission.
The guide was originally p...
This brochure sets out the role of both the ACCC and the Australian Securities and Investments Commission in the regulation of debt collection activities.
Published: 5th November 2004.
Electronic:
free;
Printed:
free.
The ACCC and ASIC have jointly produced a consumer brochure Debt collection: your rights and responsibilities in conjunction with a guideline for collectors and creditors. This consumer brochure wi...
Published: 15th August 2007.
Electronic:
free;
Printed:
free.