Consumer rights publications

Bought something dodgy lately? An A1 poster of the Consumer guarantees initiative including Indigenous Infoline details

The 'Repair, replace, refund' brochure is available in Arabic, Chinese Simplified, Chinese Traditional, Dari, Dinka, Farsi, Greek, Italian, Khmer, Korean, Serbian, Thai, Turkish, and...

Eight simple rules you can use to find out when it is time to use your rights.

A poster of the Consumer guarantees, repair, replace, refund initiative

Poster addressing consumer issues in Indigenous communities.

Competition is the primary means of ensuring consumers get the best products for the lowest price possible. A cartel occurs when two or more businesses get together and decide not to compete again...

This issue of ACCC update is targeted at consumers. It explains how the Trade Practices Act protects consumers and what the ACCC can do to help. It examines e-commerce from the consumer's point of ...

More Australians are considering the environmental impacts of their purchasing decisions. As a result, businesses are increasingly making environmental claims in an attempt to differentiate themsel...

This is the twelfth report prepared by the Australian Competition and Consumer Commission (ACCC) in compliance with an order agreed to by the Australian Senate on 25 March 1999 and amended on 18 Se...

The Australian Consumer Law (ACL) commenced on 1 January 2011. Under the ACL, consumers will have the same protections and expectations about business conduct no matter where they are in Australia....

This fact sheet outlines the few simple steps you can take to help protect yourself and ensure that you are buying genuine Indigenous art. This publication has been updated to refer to the Co...

What does it mean to be a FairStore? A FairStore helps people living in remote and Indigenous communities comply with the law and trade fairly. Important notice Please see the attached important ...

On 22 January 2008 the Assistant Treasurer and Minister for Competition Policy & Consumer Affairs requested the ACCC to hold a public inquiry into the competitiveness of retail prices for ...

The 'Repair, replace, refund' poster is available in Arabic, Chinese Simplified, Chinese Traditional, Dari, Dinka, Farsi, Greek, Italian, Khmer, Korean, Serbian, Thai, Turkish, and Vietnamese ...

A carbon price will apply to certain greenhouse emissions, with some large businesses being required to purchase carbon credits against their emissions. Some businesses may choose to absorb additi...