A report to the Minister for Broadband, Communications and the Digital Economy on the adequacy of Telstra's compliance with the price control arrangements. This report relates to the initial report...
The franchising and small business data provided in this summary reflects complaints and enquiries made to the ACCC from various sources and is provided as general guidance only. Upon further inves...
The AER’s Energy Made Easy site allows you to compare all electricity and gas retailers in your area to see if you are on the best energy offer for your needs, and helps you understand your elect...
Published: 8th January 2013.
Electronic:
free;
Printed:
free.
Your energy bill includes the wholesale cost of buying gas and electricity, transportation costs to deliver energy to your home or business and to provide retail services. It also includes the cost...
Published: 8th January 2013.
Electronic:
free;
Printed:
free.
By law, energy retailers must comply with a number of specific rules when they market their offers to you. This factsheet explains these rules and your rights when you get an marketing call or visit.
Published: 8th January 2013.
Electronic:
free;
Printed:
free.
Shopping around to get an energy offer which better meets your household’s needs is one way you can save money on your gas or electricity bill. Energy retailers compete for your business by offer...
Published: 8th January 2013.
Electronic:
free;
Printed:
free.
Using electricity and gas efficiently is not just good for the environment—it can also help you save money on your bills. This factsheet provides information on ways you can reduce the amount of ...
Published: 8th January 2013.
Electronic:
free;
Printed:
free.
Energy retailers are required by law to help customers who have told them they are experiencing payment difficulties or hardship. There are also rules for when you can be disconnected for non payment.
Published: 8th January 2013.
Electronic:
free;
Printed:
free.