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ACCC home > The ACCC > Media centre > Archived hot topics > Hot Topic: Unsolicited business faxes

Unsolicited business faxes

Published: 23 Feb, 2005

Unsolicited faxes are the older cousins of spam and are still doing the fax machine rounds.

Often targeting small businesses, these faxes offer amazing diets, fantastic deals, business directory entries and competitions.

These faxes have one thing in common—a premium 190 faxback number.

Charged at around $5.45 per minute these fax back calls are often drawn out, resulting in hefty, unnecessary phone bills.

DO NOT REPLY TO SUCH FAXES.

Report the fax to:

  • the ACCC Infocentre on 1300 302 502
  • Telecommunications Industry Ombudsman on 1800 062 058
  • Telephone Information Services Standards Council (TISSC) at www.190complaints.com.au
  • the office of fair trading in your State or Territory.
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