This conference is recognised as a well-established forum for discussing domestic and international competition policy and law, and for fostering cooperation and networking between competition...
The code is designed to encourage the co-location of facilities, where reasonably practicable, and promote competition by facilitating the entry of new mobile and fixed line operators. This publica...
Published: 30th October 1999.
Electronic:
free;
Printed:
$10.
Advice to the Australian, New South Wales, South Australian and Victorian governments
On 21 June 2006 the Australian Government requested that the Australian Competition and Consumer Commission ...
Book, B5: This guide aims to help small businesses understand what unconscionable conduct is, how to identify situations where there may be a risk of being subjected to it and how to avoid tre...
Published: 24th May 2005.
Electronic:
free;
Printed:
free.
ACCC budget papers are held on the Commonwealth budget website. You will find them at http://www.budget.gov.au/
2007-2008 paper
2006-2007 paper
2005-2006 paper
2004-2005 paper
2003-2004 paper
200...
A newsletter for consumers and the consumer movement
ACCC enters oil and petroleum industry company sites; Consumer groups meet with ACCC; Tobacco decision: ACCC investigates; ACCC alleges No-Gap r...
A newsletter for consumers and the consumer movement
Fine print advertising; Tobacco industry to cough up damages; False claims made about cosmetic surgery; Spamming around—part 2; Lower software...
A newsletter for consumers and the consumer network
World consumers day; Consumers online rights; Spamming around; Consumer participation; $10 sunnies; Join the campaign—advertising;...
A newsletter for consumers and the consumer movement
Future Telstra price controls; Fair trading compliance conference—Victoria; When it just doesn’t ‘ad’ up; Termite protection; Cons...
A newsletter for consumers and the consumer movement
Review of negligence proposals wind back consumer protections; RBA credit card reforms; From the Infocentre—Unclaimed money; Insurance custome...
A newsletter for consumers and the consumer movement
Spamming around (Online bank scams); Who's paying who?; International (Mobile phones—earpieces); New consumer centre—Queensland; Product saf...
A newsletter for consumers and the consumer movement
Are you getting what you paid for?; Don’t take advantage of disadvantage; Global net strengthens to combat spam; New look for bank scam; New h...
A newsletter for consumers and the consumer movement
Petrol prices—getting the best deal; Two-price advertising; Watch out for Copy protected CDs; Mini-cup jellies banned; What does Internet acce...
A newsletter for consumers and the consumer movement
Scammers lose the lottery; Refunds—if in doubt, check this out ...; International (Crackdown on misleading travel ads across the UK); Weighing...
A newsletter for consumers and the consumer movement
Christmas shopping online; Picking safe toys this Christmas; Scam awareness month; A time to reflect; Authorisation eases skill shortage; Intern...
A newsletter for consumers and the consumer movement
ACCC defends the rights of Playstation owners; ACCC examines Telstra’s new Internet Pricing; When can you get a refund?; GM foods must be labe...
A newsletter for consumers and the consumer movement
Health issues special edition; Consumer protection online; Internet sweep on travel claims; Health cure claims end in court; Food labelling pro...
A newsletter about consumers and the consumer movement
Read before you click; After the gift giving season; Eftpos reforms; The price of electricity; Consumers safer—misleading ads
A newsletter for consumers and the consumer movement
Basic bank account; Credit card reforms—the role of the ACCC; Balgee joined to ACCC petrol price-fixing case; Consumer impact of cartels; ACCC...
A newsletter for consumers and the consumer movement
ACCC draft leniency policy for cartel arrangements; New Consumer Commissioner—Jennifer McNeill; ACCC chips away at region coding; Your rights...
A newsletter for consumers and the consumer movement
From the Chairman; Spamming around (International lotto scams; Chain mail that promises money); International (Win for mobile phone users); Comp...
A newsletter for consumers and the consumer movement
Consumers misled on plastic bags; Refunds for property buyers; Deadline for SkyBiz refunds; Full cash price disclosure; Petrol price c...
A newsletter for consumers and the consumer movement
GST—where to now?; Your rights—unsolicited goods and services; From the Infocentre—Direct debit—who is in charge?; About the ACCC—merg...
A newsletter for consumers and the consumer movement
'At risk' consumers protected; Consumer professionals conference; International (United States Federal Trade Commission 'Do not call' regis...
A newsletter for consumers and the consumer movement
Aboriginal-style souvenirs; Fixed line rental charges ; Spamming around…; Medibank Private misled consumers; Jail for oral contracep...
A newsletter for consumers and the consumer movement
Record companies penalised $1 million; Insurance report released; ACCC runs out of patience with Telstra; Competition will lift TV efficiency; D...
A newsletter for consumers and the consumer movement
World Consumer Rights Day special edition; A special day to celebrate the rights of consumers; What are headline claims?; What are consumer rig...
A newsletter for consumers and the consumer movement
World Consumer Rights Day; the ACCC's other activities and consumer rights under the Trade Practices Act 1974; SOCAP conference
A newsletter for consumers and the consumer movement
A special day to celebrate the rights of consumers; Internet scams ; Building an empire; Lottery scams; Is it really what it says? Software to m...
A newsletter for consumers and the consumer movement
Coming to a fax machine near you…;Jack of all trades; Want to be your own boss?; 2005 International internet sweep; Going…going…gone; Resa...
A newsletter for consumers and the consumer movement
Trade Practices Act review; More competition in broadband; About the ACCC—e-commerce; The International MarketingSupervision Network; Price fi...
A newsletter for consumers and the consumer movement
Correction re Hospital Contributions Fund of Australia (April edit.); Two-price advertising; Spamming around; SARS questionnaire—fax scam?; Vi...
A newsletter for consumers and the consumer movement
Food for thought…; The Greenstar Pyramid scheme; Telstra broadband pricing; The ACCC and the debt administrator; Paying the price for price-fi...
A newsletter for consumers and the consumer movement
Internet dumping; Website credibility causes global concern; Mirror Opera House website; Harvey Norman; Pest Free Australia Pty Ltd: plug-in pes...
A newsletter for consumers and the consumer movement
International (A solution for cross-border consumer complaints?); It's just not cricket; The cost of loyalty; Toys (Product safety bans and stan...
A newsletter for consumers and the consumer movement
Text me baby, yeah!; Unconscionable conduct guide; Internet auctions—protect yourself!; Spam shopping; International spam action plan; Parlez-...
Articles include: Competing fairly forums: increasing support in rural Australia, cheaper funerals for WA pensioners, dial-a-job scam made redundant, ACCC questions claims of discounts and ‘inter...
A newsletter for consumers and the consumer movement
Negligence review recommendations threaten consumer interests; Your new motor vehicle—what are your rights?; Company offers undertaking for su...
A newsletter for consumers and the consumer movement
Hot property; International (Canada—cash voucher schemes questioned by authorities); Fitness machine not pulling its weight; Referral guide (C...
A newsletter for consumers and the consumer movement
Aussie! Aussie! Aussie!; Internet auctions—consumers beware; Work at home but don’t get scammed; ‘TV star’s amazing confessio...
A newsletter for consumers and the consumer movement
MSN—international consumer agencies combating cross-border fraud; Morgan poll finds most Australians support jail terms for anti-competitive c...
A newsletter for consumers and the consumer movement
An invitation—consumer conference; When ‘free’ is not as good as it sounds; Congratulations you are a winner!; Have you been baited?; US c...
This policy deals with the ACCC's position in relation to immunity or leniency in circumstances flowing from cooperations in enforcement matters. The policy is expressed in terms of flexible guidel...
Published: 31st July 2002.
Electronic:
free;
Printed:
free.
Flyer, A4: Comparative pricing, by which retailers compare current selling prices to former or future prices, can be a powerful marketing tool. This flyer is designed to help retaile...
Published: 23rd February 2005.
Electronic:
free;
Printed:
free.
The ACCC is pleased to release its policy for the application of immunity in relation to cartel conduct. The policy has been created to provide greater certainty for immunity applicants so that the...
Published: 26th August 2005.
Electronic:
free;
Printed:
free.
This ACCC Info kit for the medical profession provides simple and straightforward guidance to help doctors comply with the Trade Practices Act.
Important notice
Please see the attached important ...
Published: 20th August 2004.
Electronic:
free;
Printed:
free.
These guidelines set out the factors the ACCC will consider when assessing whether to intervene in private court proceedings instituted under the Trade Practices Act.
Published: 31st July 2002.
Electronic:
free;
Printed:
$10.
The ACCC released its leniency policy in 2003. The leniency policy was superceded in 2005 by the ACCC immunity policy for cartel conduct. This document is for historical reference only.
Impor...
Form: This referral guide will help you refer complaints to the ACCC as part of its campaign focussing on commercial and business practices that target or exploit disadvantaged and vulnerable consu...
Published: 20th May 2005.
Electronic:
free;
Printed:
free.
In March 2002 the ACCC launched its Rural and Regional Program to better inform businesses and consumers in regional and rural Australia about their rights and obligations under the Trade Practices...
DL booklet. This charter sets out the standards of service the public may expect from the ACCC and the steps they may take if these standards are not met.
Published: 22nd July 2005.
Electronic:
free;
Printed:
free.
Topics addressed by the ACCC in its submission to the review of the Trade Practices Act include:
the introduction of criminal sanctions for cartels
an effects test and cease and desist power to co...
Annual report for the year 2000-01 to the minister containing three reports: competitive safeguards; changes in the prices paid for services in Australia; and Telstra's compliance with the price co...
Published: 30th April 2002.
Electronic:
free;
Printed:
free.
Annual report for the year 2001-02 to the minister containing three reports: competitive safeguards; changes in the prices paid for services in Australia; and Telstra's compliance with the price co...
Published: 19th August 2003.
Electronic:
free;
Printed:
free.
Annual report for the year 2002-03 to the minister containing three reports: competitive safeguards; changes in the prices paid for services in Australia; and Telstra's compliance with the price co...
Published: 17th June 2004.
Electronic:
free;
Printed:
free.
Books x 2, B5: Annual report for the year 2003-04 to the minister containing three reports: competitive safeguards; changes in the prices paid for services in Australia; and Telstra's compliance wi...
Published: 17th March 2005.
Electronic:
free;
Printed:
free.
Under Part XIB, Division 11, sub-section 151CL(1) of the Trade Practices Act 1974, the Australian Competition and Consumer Commission (ACCC) is required to provide the Minister for Communications, ...
Under Part XIB, Division 11, s. 151CL(1) of the Trade Practices Act 1974, the Australian Competition and Consumer Commission (ACCC) is required to provide the Minister for Communications, Informati...
Published: 23rd May 2007.
Electronic:
free;
Printed:
free.
Under Part XIB, Division 11, s. 151CL(1) of the Trade Practices Act 1974, the Australian Competition and Consumer Commission (ACCC) is required to provide the Minister for Broadband, Communications...
Published: 18th June 2008.
Electronic:
free;
Printed:
free.
This issue of ACCC update covers issues such as the Australian Energy Regulator, fair trading in the jewellery industry, cartel policy, product safety and much more.
Topics covered include the TPA review, safety of products sold over the internet, price fixing and cartels, mergers, pyramid schemes, misleading advertising, the ACCC's Professions Unit and lenienc...
Published: 30th June 2002.
Electronic:
free;
Printed:
free.
The health sector, including professional providers, professional associations, health funds and private hospitals, is not immune from the Trade Practices Act. ACCC Update takes a look at what the ...
The power to ban the sale of unsafe goods and declare national consumer product standards was established in 1977 by amendments to the Trade Practices Act. The ACCC is responsible for ensuring supp...
This issue of ACCC update is targeted at consumers. It explains how the Trade Practices Act protects consumers and what the ACCC can do to help. It examines e-commerce from the consumer's point of ...
Published: 31st July 2004.
Electronic:
free;
Printed:
free.
This issue of ACCC update contains information for consumers and businesses on what the ACCC considers to be acceptable and unacceptable pricing practices.
You can subscribe to the mailing list of ...
Published: 8th August 2005.
Electronic:
free;
Printed:
free.
This small business issue of ACCC update includes topics such as what small businesses should know about cartels, the ACCC's new streamlined collective bargaining processes for small business and m...
Published: 6th June 2006.
Electronic:
free;
Printed:
free.
Franchising is one of the stars in Australia's booming economy, and continues to draw attention as one of the most successful ways for small businesses to compete in the marketplace. This edition...
Published: 9th November 2006.
Electronic:
free;
Printed:
free.
In this edition of ACCC update we take a look at how the changes to the Trade Practices Act 1974 could affect the different corners of Australia's business community, and what is still on...
Published: 7th May 2007.
Electronic:
free;
Printed:
free.
This edition of ACCC update takes a look at some of the issues heating up as we head towards the end of the year, including the petrol pricing cycle and the nation's broadband infrastruct...
Published: 7th November 2007.
Electronic:
free;
Printed:
free.
This issue clarifies the legal rights and responsibilities of businesses that have websites. Businesses are often unaware of how the legal obligations of disclosure and business practice translate ...
E-businesses must be wary of being so enthusiastic about market leadership or profits that they pay insufficient attention to integrity and the law. This issue's lead story covers the growth of B2B...
This issue is primarily on how utilities reform affects consumers. However, it also looks at what is thought of as the more important aspects of consumer protection work and the matt...
Disclaimer
The Franchising Code of Conduct (the code) has recently been amended. These amendments will come into effect on 1 March 2008 and mean that some of the information within some of the...
ACCCount is a quarterly report of the Australian Competition and Consumer Commission's activities.
To subscribe to future issues of ACCCount add your email address to the Email alerts box on the r...
ACCCount details the ACCC's activities in the enforcement of the Trade Practices Act 1974, merger reviews, compliance actions, adjudication issues, economic regulation and international involvement...
ACCCount details the ACCC's activities in the enforcement of the Trade Practices Act 1974, merger reviews, compliance actions, adjudication issues, economic regulation and international involvement...
ACCCount details the ACCC's activities in the enforcement of the Trade Practices Act 1974, merger reviews, compliance actions, adjudication issues, economic regulation and international involvement...
This guide is in the process of being updated. Until a new guide is issued, users should take particular care and seek confirmation from the ACCC before placing any reliance on any particular part ...
The ACCC must create and maintain several public registers under the legislation it administers: the Trade Practices Act 1974 and the Prices Surveillance Act 1983. It also maintains some 'volu...
The removal of self regulation in the advertising industry in 1997 placed a responsibility on anyone involved in advertising and promotion not to engage in misleading and deceptive conduct that bre...
This guide provides practical information to members of the jewellery industry—manufacturers, wholesalers, retailers and valuers—about their obligations under the consumer protection provi...
Published: 30th August 2005.
Electronic:
free;
Printed:
free.
Honest advertising and selling practices benefit small businesses and consumers alike. Enterprising small businesses should be able to prosper on the merit of their products or services without fea...
Published: 1st January 2007.
Electronic:
free;
Printed:
$10.
Flyer, A4: Honest advertising and selling practices benefit small businesses and consumers alike. Enterprising small businesses should prosper on the merit of their products or services without fea...
This report provides the results of the Australian Competition and Consumer Commission's monitoring of prices and quality of aeronautical services at Adelaide, Brisbane, Canberra, Darwin, Melbourn...
This report provides the results of the Australian Competition and Consumer Commission's monitoring of prices and quality of aeronautical services at Adelaide, Brisbane, Canberra, Darwin, Melbourne...
In regulating airports the ACCC reports annually on airport accounts, quality of service, prices monitoring and price cap compliance for airports that have been leased by the government—Brisbane,...
In regulating airports the ACCC reports annually on airport accounts, quality of service, prices monitoring, and price cap compliance for airports that have been leased by the government. The 2000-...
In regulating airports the ACCC reports annually on airport accounts, quality of service, prices monitoring, and price cap compliance for airports that have been leased by the government—Brisbane...
In regulating airports the ACCC reports annually on airport accounts, quality of service, prices monitoring and price cap compliance for airports that have been leased by the government. The ACCC b...
In regulating airports the ACCC reports annually on airport accounts, quality of service, prices monitoring and price cap compliance for airports that have been leased by the government—Brisbane,...
This report provides information on the prices, costs and profits at the following seven price-monitored airports for the 2004–05 financial year:
Adelaide
Brisbane
Canber...
This report provides information on the prices, costs and profits of the Adelaide, Brisbane, Canberra, Darwin, Melbourne, Perth and Sydney airports for 2005–06.
An overview of the Oilcode for fuel resellers who buy and onsell declared petroleum products in the petroleum retail industry. Fuel resellers can include distributors, retailers, franchisees, commi...
Published: 28th November 2006.
Electronic:
free;
Printed:
free.
This revised information paper discusses issues relating to the operation of the competition rule and the competition notice regime set out in Part XIB of the Trade Practices Act. In particular, it...
This paper examines the relationship between intellectual property rights and the Trade Practices Act 1974 .
Important notice
Please see the attached important notice about changes to the Trade Pra...
On 22 June 2007 the ACCC made its final determination and issued its statement of reasons for an access dispute between Services Sydney Pty Limited (Services Sydney) and Sydney Water Corporation Li...
Part IIIA of the Trade Practices Act 1974 (the Act) is a key component of the regulatory framework supporting the development of a competitive environment in markets associated with the operation o...
This summary guide explains how the ACCC will exercise its dispute resolution powers under Part IIIA of the Act. In particular, it addresses the followingquestions:
How does Part IIIA of the Act w...
Australia Post provides reserved and non-reserved services to Australian businesses and the public. Reserved services are those services in which Australia Post has a statutory monopoly; non-reserv...
This report presents the results of the ACCC’s analysis of Australia Post for the 2005–06 financial year to determine whether or not it is cross-subsidising from its reserved services to its no...
This report presents the results of the ACCC’s analysis of Australia Post for the 2006–07 financial year to determine whether or not it is cross-subsidising from its reserved services to its no...
This report presents the results of the ACCC’s analysis of Australia Post for the 2004–05 financial year to determine whether or not it is cross-subsidising from its reserved services to its no...
The ACCC has conducted a review of the tying of petrol discounts to grocery sales by both Coles Myer Ltd and Woolworths Limited. It found that the introduction of the shopper docket schemes has enc...
The Australian Competition and Consumer Commission (ACCC) is responsible for administering the Trade Practices Act 1974. A key objective of the Act is to prevent anti-competitive conduct and to enc...
Published: 5th January 2007.
Electronic:
free;
Printed:
free.
This publication sets out the practical implications of the changes to the authorisations process for potential applicants, parties affected by a non-merger authorisation application and the A...
Published: 22nd December 2006.
Electronic:
free;
Printed:
free.
While dummies are designed to help comfort and settle children, they are also a potential hazard to infants and young toddlers.
Poorly designed or manufactured dummies can break apart and the sm...
Under the Trade Practices Act 1974, mandatory consumer product safety standards can be introduced when they are deemed reasonably necessary to prevent the risk of injury. Baby bath aids are subject...
Published: 18th January 2008.
Electronic:
free;
Printed:
free.
Brochure and poster: Baby bath aids are not a safety device and should not be used as a substitute for adult supervision. This brochure and poster are part of an ACCC safety awareness campaign for ...
Published: 19th May 2005.
Electronic:
free;
Printed:
free.
Advertising sale items and discounted goods are an excellent way of getting customers into your store. While special offers are a legitimate means of enticing consumers, there are rules for this fo...
Published: 23rd August 2006.
Electronic:
free;
Printed:
free.
Bait advertising generally occurs when a business advertises goods at a certain price but does not have a reasonable supply of the goods for customers to buy.
Published: 1st August 2007.
Electronic:
free;
Printed:
free.
Balloon-blowing kits are subject to a consumer product safety standard that prohibits the use of the carcinogenic substance benzene. This booklet explains the standard, the responsibilities of supp...
This brochure and poster provides information on installation and safe use of basketball rings and backboards.
Basketball rings installed on home exteriors may not be able to support the player's w...
Published: 10th October 2005.
Electronic:
free;
Printed:
free.
Bean bags, bean bag covers and the packaging of bean bag filling are subject to a consumer product safety standard. The standard aims to protect young children from the danger of ingesting and inha...
A fact sheet explaining your franchising retail lease agreement and your rights and obligations under the Trade Practices Act and the Franchising Code of Conduct.
To receive updates about the...
Published: 29th February 2008.
Electronic:
free;
Printed:
free.
If you are thinking about starting a small business, franchising can offer many benefits. Franchising systems generally include a proven business model, an established brand or product, and support...
Published: 20th April 2007.
Electronic:
free;
Printed:
free.
This publication stemmed from a round table of representatives from the small and large business sectors, the ACCC and the alternative dispute resolution sector. The group focused on making the bus...
Best and fairest is a training package designed to help you and your staff comply with the Trade Practices Act.
This publication is currently being reviewed.
Important notice
Please see th...
Blind and curtain cords can pose a serious risk for babies and young children. This brochure outlines several simple steps you can take to minimise risk and keep your children safe.
Published: 16th October 2007.
Electronic:
free;
Printed:
free.
Looking for a new broadband connection? Confused about claims made by internet service providers regarding broadband speed? This publication lists some useful facts and tips for the consu...
Published: 11th April 2007.
Electronic:
free;
Printed:
free.
Looking for a new broadband connection? Confused about claims made by internet service providers regarding broadband speed? This publication lists some useful facts and tips for the consumer.
Published: 11th April 2007.
Electronic:
free;
Printed:
free.
This handy and concise guide is designed to help consumers understand jargon commonly used in the jewellery industry—terms like 'natural', 'man-made' and 'artificial' gemstones, 'valuat...
Published: 1st March 2006.
Electronic:
free;
Printed:
free.
If you are a grower and you are thinking about getting together with other growers to negotiate the terms and conditions of a horticulture produce agreement with a trader or traders, you should rea...
Published: 19th September 2007.
Electronic:
free;
Printed:
free.
The purpose of this guide is to inform businesses about their obligations under the Trade Practices Act 1974 (the Act). It examines some issues surrounding carbon offset and neutrality claims, and ...
Under the Trade Practices Act 1974 consumer product information standards can be introduced when consumers need particular information about a product to be better informed when making choices abou...
Published: 18th January 2008.
Electronic:
free;
Printed:
free.
Procurement activities are a prime target for cartels. There are warning signs that can help identify suspected illegal cartel behaviour such as collusive tendering. Procurement officials and ...
A cartel exists if two or more competing businesses agree to fix prices, divide markets, rig bids for tenders or restrict output. Cartel conduct reduces competition in the market and promotes ineff...
Competition is the primary means of ensuring consumers get the best products for the lowest price possible.
A cartel occurs when two or more businesses get together and decide not to compete agains...
A guide for small business on how to avoid becoming involved in or a victim of cartel behaviour.
Important notice
Please see the attached important notice about changes to the Trade Practices...
Book, B5, 2nd edition. In addition to its principal functions under the Trade Practices Act 1974 the ACCC has responsibilities under a range of other legislation. This booklet deals with the A...
Outlines ACCC policy on collecting and using information in its regulatory and enforcement activities.
This guideline is in the process of being updated. Until a new guideline is issued, users shou...
Recent changes to the Trade Practices Act 1974 have made it easier and faster for small businesses to engage in collective bargaining. This summary guide provides a brief overview of these changes ...
Published: 5th March 2007.
Electronic:
free;
Printed:
free.
The Trade Practices Act 1974 protects small businesses from conduct by larger companies that is anti-competitive, misleading or deceptive. Sometimes, however, large businesses may treat a small bus...
Price is an essential element of competition and a major factor in most consumers' buying decisions. Comparing two prices can be a powerful marketing tool and is a common device used by advertisers...
Published: 23rd August 2006.
Electronic:
free;
Printed:
free.
Getting customers into your store is one of the most important parts of operating a retail business. In the quest to attract shopping dollars, retailers use a variety of advertising techniques, som...
Published: 1st August 2007.
Electronic:
free;
Printed:
free.
This forum addresses the factors to be considered by all parties to a collective bargaining arrangement. The panel discussion is hosted by Emma Alberici.
Webstream: for your convenience, the forum ...
This is a report to the ACCC by the Centre for Aboriginal Economic Policy Research, the Australian National University, Canberra on the implications of the Trade Practices Act for Indigenous people...
Published: 30th September 2002.
Electronic:
free;
Printed:
$10.00.
A final report on whether to declare certain ISDN services, and whether to amend declarations for the digital data access service and transmission capacity under Part XIC of the Trade Practices Act...
Published: 30th November 1998.
Electronic:
free;
Printed:
$10.
The Minister for Communications, Information Technology and the Arts has directed the ACCC to monitor and prepare six-monthly reports on competition in the telecommunications industry in the corpor...
Published: 5th September 2006.
Electronic:
free;
Printed:
free.
B5, book. This report is for the six month period July to December 2003 and is the first in what will be a series of reports on the state of competition in the corporate segment of the business cus...
Published: 30th June 2004.
Electronic:
free;
Printed:
free.
This brochure sets out the role of both the ACCC and the Australian Securities and Investments Commission in the regulation of debt collection activities.
Published: 5th November 2004.
Electronic:
free;
Printed:
free.
Complementary health care products are part of an holistic approach to health, encompassing diet, lifestyle and the use of supplements. This approach has become part of mainstream health care in Au...
Published: 1st May 2004.
Electronic:
free;
Printed:
free.
Competition in the computer retailing market may be cut-throat, but that’s no excuse for retailers to use unlawful, or potentially unlawful, tactics to win customers. Unfortunately, some persist ...
Many inquiries and complaints about computer gambling systems have been received by the Office of Fair Trading and the ACCC. So many in fact that computerised gambling systems are consistently one ...
Final report. In December 1992, a government working party (GWP) reported on industry’s response to the Trade Practices Commission's (TPC’s) 1991 report on the market for consumer credit insura...
This leaflet explains how the product safety and product information provisions of the Trade Practices Act work in practice and the role of the ACCC. It also provides guidance on how supp...
Published: 31st May 2003.
Electronic:
free;
Printed:
free.
Want to know about your consumer rights? Need more information about how businesses should act when selling you goods and services?
The Trade Practices Act 1974 sets out the ground rules for ...
Published: 28th June 2007.
Electronic:
free;
Printed:
free.
Want to know about your consumer rights? Need more information about how businesses should act when selling you goods and services?
The Trade Practices Act 1974 sets out the ground rules for tradin...
Published: 28th June 2007.
Electronic:
free;
Printed:
free.
The ACCC’s container stevedoring program is undertaken under a direction from the Federal Treasurer under Part VIIA of the Trade Practices Act 1974 to monitor prices, costs and profits of co...
A report produced in response to a direction by the Federal Treasurer under s. 27A of the Prices Surveillance Act1983 to monitor prices, costs and profits of container terminal operator companies a...
A report produced in response to a direction by the Federal Treasurer under s. 27A of the Prices Surveillance Act to monitor prices, costs and profits of container terminal operator companies at th...
A report in response to a direction by the Federal Treasurer under s. 27A of the Prices Surveillance Act to monitor prices, costs and profits of container terminal operator companies at the ports o...
Published: 30th October 2001.
Electronic:
free;
Printed:
$10.
A report produced in response to a direction by the Federal Treasurer under s. 27A of the Prices Surveillance Act1983 to monitor prices, costs and profits of container terminal operator companies a...
Published: 30th October 2002.
Electronic:
free;
Printed:
$10.
A report in response to a direction by the Federal Treasurer under s. 27A of the Prices Surveillance Act 1983 to monitor prices, costs and profits of container terminal operator companies at the po...
Published: 5th December 2003.
Electronic:
free;
Printed:
$10.
A report in response to a direction by the Federal Treasurer under s. 27A of the Prices Surveillance Act 1983 to monitor prices, costs and profits of container terminal operator companies at t...
The ACCC's container stevedoring monitoring program is undertaken under a direction from the Federal Treasurer under Part VIIA of the Trade Practices Act to monitor prices, costs and profits of con...
The ACCC's container stevedoring monitoring program is undertaken under a direction from the Federal Treasurer under Part VIIA of the Trade Practices Act to monitor prices, costs and profits of con...
This guide has been prepared to help current and prospective participants in the emerging competitive market for government-funded employment services. The corporatisation of the public sector prov...
B5 booklet: Corporate trade practices compliance programs: compliance guide is for the benefit of medium to large companies implementing or updating their trade practices compliance program. I...
Published: 9th December 2005.
Electronic:
free;
Printed:
$10.
A consumer product information standard applies to cosmetics and toiletries. This booklet explains the standard, the responsibilities of suppliers and retailers under it, and the ACCC's role i...
Published: 20th December 2000.
Electronic:
free;
Printed:
free.
Flyer, A4: If you make a representation about the country of origin of a product, then you should read this flyer to ensure you are aware of your obligations under the Trade Practices Act. A c...
Published: 15th June 2005.
Electronic:
free;
Printed:
free.
Book, 50pp: The Trade Practices Amendment (Country of Origin Representations) Act 1998 provides defences (also referred to as safe harbours) to proceedings brought under ss. 52, 53(eb) and 75AZC(1)...
Published: 18th February 2006.
Electronic:
free;
Printed:
free.
The ACCC and ASIC have jointly produced a consumer brochure Debt collection: your rights and responsibilities in conjunction with a guideline for collectors and creditors. This consumer brochure wi...
Published: 15th August 2007.
Electronic:
free;
Printed:
free.
This study concentrates on two aspects of the networks for ATMs, credit cards and debit cards–namely, interchange fees and the conditions of entry into the industry. It also looks at the economic...
This joint ACCC and ASIC guide replaces the ACCC’s publication Debt collection and the Trade Practices Act, released in 1999. It reflects the ACCC and ASIC view of how relevant provisions of the ...
Published: 14th October 2005.
Electronic:
free;
Printed:
free.
A report on an inquiry into the declaration of a technology-neutral subscription television carriage service under Part XIC of the Trade Practices Act.
Published: 31st October 1999.
Electronic:
free;
Printed:
$10.
A report on an inquiry into the declaration of an analogue-specific subscription television broadcast carriage service under Part XIC of the Trade Practices Act.
Published: 31st October 1999.
Electronic:
free;
Printed:
$10.
A report to the ACCC on developments in the cinema distribution and exhibition industry. It covers industry structure, distribution behaviour, pricing, competitive impact of changes in exhibition b...
Disclosure of relevant information before entering into a business transaction assists people to make properly informed decisions. For this reason, franchisors and franchisees have rights and resp...
Published: 29th February 2008.
Electronic:
free;
Printed:
free.
If you supply goods or services to major retails chains, do you have a contract? Do you think your contract doesn't work in your favour? If so, keep in mind the following issues arising from s. 51A...
The Horticulture Code does not contain any specific reference to packing houses (or packing sheds). The application of the code to transactions involving packing houses will therefore be determined...
Published: 2nd May 2007.
Electronic:
free;
Printed:
free.
On 14 May 2007 the Australian Government implemented the Trade Practices (Horticulture Code of Conduct) Regulations 2006 (the Horticulture Code). The Horticulture Code has the force of law and...
Published: 2nd May 2007.
Electronic:
free;
Printed:
free.
The brochure, Don't take advantage of disadvantage, has been produced as part of the ACCC campaign to protect disadvantaged and vulnerable consumers. This brochure will help businesses recognise wh...
The Horticulture Code of Conduct: how does it affect you? is an educational DVD presentation outlining the key features of the Horticulture Code of Conduct, including horticulture produce agre...
Published: 26th March 2008.
Electronic:
free;
Printed:
free.
Elastic luggage straps are subject to a consumer product safety standard that addresses the dangers of the accidental release of a stretched strap. Many serious eye injuries have been caused by ela...
This guide was produced for the electrical industry. It explains the Trade Practices Act provisions that relate to making country of origin representations.
Published: 13th November 2003.
Electronic:
free;
Printed:
free.
This is a report to Senator Alston, Minister for Communications, Information Technology and the Arts. Telecommunications regulation has contributed to many positive outcomes for consumers, inc...
Published: 30th June 2003.
Electronic:
free;
Printed:
$10.00.
A report to the Minister for Agriculture, Fisheries and Forestry examining the prices paid to farmers for livestock and the prices paid by Australian consumers for red meat.
Exercise cycles are subject to a consumer product safety standard designed to reduce injury associated with their use. More specifically, it aims to reduce the incidence of injuries to the fingers,...
Book, B5: The aim of this guide is to assist businesses that are considering obtaining an exemption from the Act for certain export arrangements.
It summarises information about lodging export agr...
Published: 13th October 2005.
Electronic:
free;
Printed:
free.
This guideline outlines the ACCC's approach to collaborative arrangements (particularly mergers and acquisitions) when exports and international competitiveness are an issue.
Published: 31st October 1997.
Electronic:
free;
Printed:
$10.
Book, B5: The ACCC believes all small businesses associated with real estate should be fully informed about their rights and responsibilities under the Trade Practices Act 1974. Fair and ...
The medical and health sectors are characterised by a marked disparity in the amount of information available to consumers and to service providers. Individual practitioners, professional associati...
This publication summarises the guide to the Trade Practices Act for advertising and promoting of medical and health services. The medical and health sectors are characterised by a marked disparity...
The rapid growth in internet use has lead to a rise in complaints and inquiries about internet service providers (ISPs). Misleading advertising placed by ISPs may misrepresent the pr...
Published: 30th June 2006.
Electronic:
free;
Printed:
free.
FairStore is a guide for owners and operators of retail stores serving Indigenous communities in rural and remote areas of Australia. This includes stores owned or operated by Indigenous communiti...
What does it mean to be a FairStore? A FairStore helps people living in remote and Indigenous communities comply with the law and trade fairly.
Important notice
Please see the attached important no...
Published: 6th January 2007.
Electronic:
free;
Printed:
free.
Fires can cause serious injury or death. Fires can also destroy your most cherished possessions and home. In Australia each year, some 70 people die as a result of fire, and probably more than 1000...
Published: 11th June 2008.
Electronic:
free;
Printed:
free.
Book, B5. This guide is to help the food and beverage industry understand the provisions of the Trade Practices Act that relate to making country of origin representations. It contains information ...
Published: 30th June 2005.
Electronic:
free;
Printed:
free.
This guideline provides a trade practices perspective on industry representations about its food and beverage products. It is an important industry sector, with estimated sales of $92 billion per a...
Published: 23rd November 2006.
Electronic:
free;
Printed:
free.
This is an updated version of the Formal merger review process guidelines (originally published in 2006). For quick reference, the changes made to the guidelines are listed in a separate ...
A checklist to help prospective franchisees assess business opportunities before making an investment decision.
For more information contact the Small business helpline on 1300 302 021.
Published: 28th June 2006.
Electronic:
free;
Printed:
free.
This code is not an ACCC publication. These links to the ComLaw website are provided for your convenience and the complete code may be downloaded for or on behalf of a particular person o...
