Postal services

The ACCC has three key responsibilities in the regulation of postal services:

  • assessing price notifications for Australia Post’s reserved services
  • inquiring into disputes about the terms and conditions on which Australia Post provides bulk mail services
  • monitoring for cross-subsidy between reserved and non-reserved services.

Assessing price notifications
Information about the ACCC's prices surveillance role for postal services.

Inquiries into disputes about bulk mail services
Regulations made under section 32B of the Australian Postal Corporation Act allow the ACCC to inquire into disputes about the terms and conditions including price of access to Australia Post’s bulk mail services.

Monitoring for cross subsidy
Information about the ACCC's role in monitoring for cross subsidy within Australia Post's services.

Record keeping rules for Australia Post
The ACCC may require Australia Post to keep certain records to assist it in fulfilling its roles in the regulation of postal services.

Related topics on the ACCC website

Postal services in News releases

For more information