Fire Fighting Enterprises (FFE) acknowledge that it did not provide maintenance services to fire protection systems as represented to clients (building occupiers or owners) in Queensland. Such services included inspections, testing and maintenance of fire sprinkler systems, fire safety alarm installations, fire hoses and fire extinguishers.
FFE have undertaken to:
write to customers identified as not having received contracted services and offer compensation;
place advertisements in the Courier Mail to alert previous customers to potential missed services;
conduct an internal review to identify the causes of the subject contraventions of the Act; and
