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Australian Communications and Media Authority (ACMA)

Description

The ACMA (previously Aust Broadcasting Authority & Aust Communications Authority) is responsible for technical regulation, consumer issues and licensing of telecommunications and radiocommunications in Australia. The ACMA also handles written complaints about prohibited Internet content. The ACMA can generally provide consumers with information but not directly resolve complaints. Complaints should be directed to the Telecommunications Industry Ombudsman. For all radiocommunications licensing, frequency assigning and customer enquiries please call 1300 850 115. For all broadcasting related enquiries please call 1800 226 667. Consumers with complaints regarding programs on TV or radio should initially contact the relevant stations to make their complaint.

Contact details

Telephone number(s)

Customer hotline : 1300 850 115
Broadcasting enquiries hotline : 1800 226 667
National office : 02 6219 5555

Fax number

02 6219 5200

Email(s)

NSW & ACT enquiries : nswro@acma.gov.au
SA, TAS & VIC enquiries : saro@acma.gov.au
QLD & NT enquiries : naro@acma.gov.au
WA enquiries : waro@acma.gov.au

Web address

http://www.acma.gov.au

Office address

Purple Building, Benjamin Offices, Chan Street
BELCONNEN ACT 2617

Mailing address

Po Box 78
BELCONNEN ACT 2616

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