The Energy and Water Ombudsman Queensland (EWOQ) is the primary dispute resolution service for Queensland's energy customers and water customers in South East Queensland.
EWOQ offers free, fair, independent and confidential dispute resolution services to Queensland's energy and water customers who have not been able to resolve an issue with their energy supplier. EWOQ can assist consumers with unresolved complaints about high or disputed bills, connection and disconnection of supply, vegetation management, extensions of supply, customer service issues and marketing.
Brisbane: Level 9, 179 North Quay
Cairns: Level 1, 15 Lake St
Rockhampton: Level 2, 212 Quay St
Complaints: complaints@ewoq.com.au
General enquiries: info@ewoq.com.au
(Please note you are about to edit information on the ACCC website not
for the website of Energy and Water Ombudsman Queensland. If you wish to contact Energy and Water Ombudsman Queensland
please visit the website listed above.)
