The Energy & Water Ombudsman NSW provides an independent way of resolving customer complaints about all electricity and gas suppliers in NSW and some water suppliers. EWON can investigate a wide range of complaints, such as: disputed accounts, high bills, debts, arrears, disconnection or restriction of supply, actions of a supplier that affect your property, reliability of supply, quality of supply, connection or transfer issues, negotiated contracts, electricity and gas marketing, poor customer service. The service is free for consumers.
(Please note you are about to edit information on the ACCC website not
for the website of Energy & Water Ombudsman NSW (EWON). If you wish to contact Energy & Water Ombudsman NSW (EWON)
please visit the website listed above.)
