Office of the Franchising Mediation Advisor (OFMA)
Description
OFMA was established in 1998 by The Office of Small Business. It provides a mediation service between franchisors and franchisees in dispute and makes sure that the dispute resolution procedures under the Franchising Code of Conduct are followed. The office can provide information over the telephone but applications for mediation assistance need to be in writing. A fee is incurred when a mediation meeting takes place.
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