The Office of Fair Trading promotes the existence of a fair and ethical marketplace within the community. In creating an equitable, informed, and safe marketplace, Fair Trading works to increase business and consumer confidence, which should result in improved economic performance. The Office's key activities include: maintaining fair trading legislation, ensuring businesses operate responsibly, through checking compliance with fair trading standards and legislation (including consumer product safety and trade measurement), providing access to appropriate redress by consumer and regulation of improper trader behaviour, providing customer oriented registration, licensing and trade measurement standards services, resolving disputes, investigating complaints, and carrying out audits, and providing access to information, advice and education on fair trading matters for business and consumers.
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