Record keeping rules

Under section 151BU of the Competition and Consumer Act 2010 (CCA), the ACCC has the power to make a record keeping rule (RKR) by written instrument and require that carriers and carriage service providers comply with it. The rules may specify what records are kept, how reports are prepared and when these reports are provided to the ACCC. The ACCC cannot require the keeping of records unless they contain information relevant to its responsibilities. These responsibilities include the operation of Parts XIB and XIC of the CCA and the operation of the National Broadband Network Companies Act 2011.

Parties providing data under an RKR can do so via RKRinbox@accc.gov.au

Accounting separation
The three RKRs under the accounting separation regime (current cost accounting RKR, Imputation testing RKR and Non-price terms and conditions RKR) require Telstra to provide information in relation to its retail and wholesale operations for the ACCC to produce periodical reports under regime.

The ACCC issued the revised RKRs in September 2004.


Bundling RKR
The Bundling RKR requires Telstra to provide information about the extent to which its customers buy more than one type of service.

Telstra customer access network (CAN) RKR
The CAN RKR requires Telstra to report quarterly on ULLS and LSS take-up as well as investment in DSLAM infrastructure by Telstra and access seekers.

Regulatory accounting framework (RAF)
The Regulatory Accounting Framework (RAF) is a vertical and horizontal accounting separation model that requires revenue, cost and service usage information for wholesale and retail telecommunications services to be reported to the ACCC.

Access to Telstra exchange facilities
The RKR requires Telstra to provide monthly reports on queuing and capping at Telstra exchange facilities, which can affect the ability of access seekers to install DSLAM infrastructure.

Division 12 reporting
The Division 12 RKR enables the ACCC to collect information to enable it to monitor and report each financial year on charges paid by consumers for telecommunications services.

Infrastructure RKR
The Infrastructure RKR requires specified carriers to report on the locations of their core network and customer access network infrastructure.

Building Block Model RKR
The Building Block Model enables the ACCC to collect information to determine prices for the declared Fixed Line Services in future Regulatory Periods.