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Record keeping rules

Under s. 151BU of the Trade Practices Act 1974 known as the Competition and Consumer Act 2010 from 1 January 2011, the ACCC has the power to make a record keeping rule (RKR) by written instrument and require that carriers and carriage service providers comply with it. The rules may specify what records are kept, how reports are prepared and when these reports are provided to the ACCC. The ACCC cannot require the keeping of records unless they contain information relevant to its responsibilities. These responsibilities include the operation of Parts XIB and XIC.

Parties providing data under an RKR can do so via RKRinbox@accc.gov.au

Mobile domestic inter-carrier roaming service
In December 2004 the ACCC issued draft RKRs for the mobile domestic inter-carrier roaming service for public comment as part of the ongoing mobile services review.

Accounting separation
The accounting separation RKRs were most recently revised in September 2004. Previous versions were issued in 2003.

The Bundling RKR requires Telstra to provide detailed information about the Rewards and HomeLine residential packages to the ACCC, to assist the ACCC in assessing the effects of bundling on competition in telecommunications markets.

In September 2007 the ACCC issued an RKR to Telstra that primarily requires the quarterly reporting of ULL and LSS take-up. The RKR implements the first phase of the ACCC's Infrastructure Audit.

The Regulatory Accounting Framework (RAF) is a vertical and horizontal accounting separation model that requires revenue, cost and service usage information for wholesale and retail telecommunications services to be reported to the ACCC.

In July 2011, the ACCC issued an RKR requiring Telstra to provide monthly reports on queuing and capping at Telstra exchange facilities. This extends the operation of the previous RKR, issued in July 2008.

ACCC recently reviewed and extended the operation of the Telstra exchange facilities RKR until 14 July 2014. Information about the consultation is available via this link.

The Trade Practices Act requires the ACCC to monitor and report each financial year on charges paid by consumers for telecommunications services.

On 19 December 2007, the ACCC made the Infrastructure Record-Keeping Rule (RKR) requiring 22 specified carriers to report on the locations of their core network and Customer Access Network infrastructure. In April 2010 the ACCC commenced public consultation on publishing information collected pursuant to the Infrastructure RKR. The ACCC published aggregated information derived from the Infrastructure RKR in February 2011.

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