Small business, franchising and industry codes 1 July 2011 to 31 December 2011

The franchising and small business data provided in this summary reflects complaints and enquiries made to the ACCC from various sources and is provided as general guidance only. Upon further investigation by the ACCC, the conduct being complained about may not amount to a breach of the Franchising Code or the Competition and Consumer Act 2010 (the Act), or may not be supported by sufficient evidence. Care should be taken when drawing any conclusions about the small business or franchising sectors based on this data.